Welcome to Rachel Roth Jewelry!
I would love to make something special just for you!
For Larger Orders over 5 items please contact me for discounts!
My website: www.rachelrothjewelry.com
Check out our sister stores:
cristiemagnusson on Oct 10, 20215 out of 5 stars
This is the second necklace that I ordered. The first one was lost .. They had my original order on hand and immediately sent it out for me, It was that easy to have the necklace back around my neck. Thank you for great communication and fast service
sarah on Oct 18, 20215 out of 5 stars
The quality of the item was beautiful. The response and interchange about the finer details of the inscription with the designer were thoughtful and lovely.
teresitam on Oct 15, 20215 out of 5 stars
This was such a special gift for my Brother in law. He lost his wife and now he wears this everyday. He was so emotional with gratitude. Exceptional vendor. Good quality and quick delivery. Thank you.
tkisaacs on Sep 28, 20215 out of 5 stars
Beautiful!! Thrilled with these!!
Will definitely be ordering more items!
kandygrl1023 on Sep 18, 20215 out of 5 stars
so perfect my sister loved it!
Rachel Roth Jewelry's Story
The last day I saw my grandmother I captured her fingerprint on a piece of paper. I had no idea that she would pass a few months after that.
My maternal grandmother was not the easiest person to get along with. She was obstinate and stubborn, always thinking her way was right.
However in her last years she mellowed out a lot and because she had Alzheimer's she forgot a lot of the hurt that had been done in her life.
My mom and I went to see my grandmother in the nursing home a few months before she passed. It was the best visit we had with her. She was very forgetful but this made for some funny moments and we all laughed a lot. We played games and took walks outside.
While we were there we stopped by a grocery store and I bought a pencil, a paper pad and some tape. I used these things to capture the fingerprint of my grandmother the last time I saw her.
When my grandmother passed it was near Mother's Day and I decided to use that fingerprint to make my mother a fingerprint necklace.
When my mother opened the box and saw the necklace she gasped in surprise and her eyes teared up.
That was the moment I realized I wanted to help others feel closer to their loved ones and provide comfort.
I have many customers who wear my jewelry as a tribute to a loved one who has passed on. It means the world to me to be a part of keeping a special person's memory alive; as well as celebrating a wedding, an anniversary, or even a new baby.
I cherish connecting with a customer, one on one; it is such an amazing and gratifying experience.
I am so blessed to be able to make such special keepsakes.
I have always loved creating things and jewelry has always been a passion of mine. I love making custom personalized jewelry! It is so personal and unique. No two people will have the same jewelry piece.
Enjoy looking around at all my custom jewelry!
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
Custom or Personalized Orders
Due to the nature of these items, unless they arrive damaged or defective, I can't accept returns or exchanges.
If item is damaged or defective I will replace it for the exact same item.
You may request an order cancellation before item has shipped. However I cannot accept cancellations after editing and sending a mock up of any custom piece of jewelry.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Ship items back to me within: 30 days of delivery
Please contact me if you have any questions. I want all my customers to be happy and will do my best to help if any issue arises.
Shipping to US and Puerto Rico
I offer three options for domestic shipping within the US and Puerto Rico:
First Class Mail-3-5 business days
Priority Mail-2-3 business days
Priority Express Mail-Guaranteed 1-2 days shipping
*shipping times are estimates*
Shipping to Canada
I offer three options for shipping to Canada:
First Class Mail-7-21 business days
Priority Mail-6-10 business days
Priority Express Mail-Guaranteed 3-5 days shipping
*shipping times are estimates*
Priority Express Mail and Priority Express Mail International are the only Guaranteed expedited delivery services. All other shipping times are estimated.
Please be aware during holidays shipping times can be delayed and may take a little longer to arrive.
Customs, Duties and Taxes
Rachel Roth Jewelry is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Rachel Roth Jewelry is not liable for any products damaged or lost during shipping. If you
received your package damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
*Please make sure you have the CORRECT ADDRESS on your order! I am not responsible for an order going to the wrong address if the address is on the order.
If you have put the wrong address on the order please contact me ASAP so I can make sure the order is sent to the correct address.*
Additional policies and FAQs
A mock up is a representation of the design only. As such, differences may exist between the mock up(s) and the final product(s).
*Please check the mock up(s) carefully for the complete and correct design including back engraving(if any), the correct names, words, dates, ect. This is the actual file I use to engrave so please make sure it is right before approving it. This mock up(s) is provided to avoid any mistakes or miscommunication. As such, your approval is a final confirmation and changes made after approval may result in further fees(for extra materials, shipping costs, ect.).*
Frequently asked questions
How do I send you my fingerprints?
First you need to capture your fingerprints watch this video to learn how: https://www.youtube.com/watch?v=RlZ_AWj1w2o
Send your pictures attached to a message here on Etsy or email them to firstname.lastname@example.org. If I can't use a fingerprint image you have sent me I may ask for another. Scans sometimes blur the fingerprint ridges so I suggest taking a photo instead if possible.
I can also use fingerprints from a funeral home or mortuary. I understand sometimes you may only have one fingerprint and can't get another. If there is some detail in the fingerprint I will be able to edit it.
Can you use a fingerprint taken at a mortuary or funeral home?
Yes! As long as there is some detail in the fingerprint I can use it. I always edit the fingerprint to make sure there are no gaps or dark areas in the engraving. I also send you the edited fingerprint and a mock up of the jewelry to approve before I engrave.
Can you engrave on the back of the pendant?
Yes! I can engrave a few words or handwritten words on the back of any pendant. There is a $5 fee for this and you will need to select the option "Add Back Engraving" when adding to your cart.
How long does it take for you to make my jewelry piece?
FAST PROCESSING! I pride myself on processing orders quickly without compromising quality. Most other custom jewelry shops take 2-3 WEEKS to process whereas I PERSONALLY make your order in my studio and ship it out within only 3-5 DAYS after receiving your fingerprints/handwriting, etc.
Depending on the listing and amount of items it may take longer but generally I try to get orders done within 3 days.
If you are interested in my editing process watch this video: https://youtu.be/uxlt4rJNbmA
What is the difference between Gold Filled and Gold Plating?
Gold Filled jewelry is regulated and legally required to contain 5% solid gold by weight. Gold filled looks, wears, and typically lasts a lifetime like solid gold. It contains roughly 100 times more gold than gold plated jewelry.
Gold Plating is unregulated and on most plated jewelry it is so thin that it can be rubbed off with a coarse pencil eraser. Gold plated jewelry does not stand up to heat, water or wear over time. It often flakes and tarnishes.
Gold filled jewelry sold in my shop is made of high quality 14K gold. This ensures your jewelry keepsake will be with you forever.
Do you offer discounts?
Yes I do!
Please contact me for orders over 5 items.
How do I care for my jewelry?
Try to protect any jewelry from scratches, sharp blows, harsh chemicals, extreme temperatures and sunlight. As with all jewelry it can be scratched and dented from wear and tear.
Store jewelry separately so it doesn't scratch other jewelry.
When doing household tasks such as cleaning be certain to remove rings.
Put your jewelry on after washing and applying any makeup/hair products.
Never wear jewelry while swimming in a swimming pool. The chlorine can cause damage to various metals.
Avoid contact with water, perfumes, lotions, and anything oil-based as these can tarnish the metal.
If the metal and engraving become dull you can polish the jewelry with an anti-tarnish cloth such as a Sunshine Polishing Cloth.
Can you make a keychain instead of a necklace?
I can make any necklace into a keychain.
Just let me know in the message box at checkout that you would prefer a keychain instead.
Can I add an extra fingerprint to the back of a jewelry piece?
I do charge an extra $10 for this as I have to edit another fingerprint.
Please add this listing to your cart when ordering: http://etsy.me/2yFrrFi
Can you put two pendants together on one necklace?
I recommend the small 3/4 inch round pendants as the only pendants that can both go on one chain.
To purchase just add the small round necklace to cart and then add this listing as well: https://etsy.me/2xtl7Ch