arcticphoenixstudios

Arctic Phoenix Studios

Seattle, Washington · 870 Sales

arcticphoenixstudios

Arctic Phoenix Studios

Seattle, Washington 870 Sales On Etsy since 2010

5 out of 5 stars
(274)

Shop owner

Jade

Contact

Announcement   Not seeing something you've been coveting at a show, Facebook or Instagram? Message me!

PLEASE NOTE SHOW DATES LISTED HERE FOR SHIPPING: If you are ordering within 2 days of an event, I will do my best to get the last orders for the week out before I go. Anything ordered from Friday through Sunday, will ship the following Monday or Tuesday if Monday is a postal holiday.

Next Show:
Norwescon 39: March 24-27
http://www.norwescon.org

Full list of show dates:
https://www.facebook.com/notes/arctic-phoenix-studios/2016-show-calendar/862608743823986

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Do I accept commissions?

Usually. I make cosplay props and accessories (sorry, I don’t make full costumes for others!), and custom modifications to my skulls.
My availability is dependent on the date of my next show vs. when you need your piece, and its complexity.

More info on how to request a commission, here:
https://www.facebook.com/notes/arctic-phoenix-studios/how-to-request-a-commision/1010791682339024
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Follow me for updates!
https://www.facebook.com/ArcticPhoenixStudios
http://the-arctic-phoenix.tumblr.com/
http://instagram.com/arcticphoenixstudios
http://arcticphoenixstudios.deviantart.com/

Announcement

Last updated on Mar 16, 2016

Not seeing something you've been coveting at a show, Facebook or Instagram? Message me!

PLEASE NOTE SHOW DATES LISTED HERE FOR SHIPPING: If you are ordering within 2 days of an event, I will do my best to get the last orders for the week out before I go. Anything ordered from Friday through Sunday, will ship the following Monday or Tuesday if Monday is a postal holiday.

Next Show:
Norwescon 39: March 24-27
http://www.norwescon.org

Full list of show dates:
https://www.facebook.com/notes/arctic-phoenix-studios/2016-show-calendar/862608743823986

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Do I accept commissions?

Usually. I make cosplay props and accessories (sorry, I don’t make full costumes for others!), and custom modifications to my skulls.
My availability is dependent on the date of my next show vs. when you need your piece, and its complexity.

More info on how to request a commission, here:
https://www.facebook.com/notes/arctic-phoenix-studios/how-to-request-a-commision/1010791682339024
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Follow me for updates!
https://www.facebook.com/ArcticPhoenixStudios
http://the-arctic-phoenix.tumblr.com/
http://instagram.com/arcticphoenixstudios
http://arcticphoenixstudios.deviantart.com/

Jade

Contact shop owner

Jade

About

Purveyor of Peculiarities.

Ever curious about far too many things, I've experimented with just about every medium I could afford to try and had access to, that intrigued me.

With degrees in graphics design and ceramics, I've had a range of knowledge and experience to draw from — 2D to 3D, traditional to digital mediums — to create the range of work I do. I choose my medium(s) based on each project, occasionally learning entirely new techniques and mediums on sometimes short notice in order to achieve my goals. With each new piece I make, I strive to top its predecessor.

Have a costume or prop that you're itching to have made? Get in touch and I'll see what I can do for you!

If you have any questions, please don't hesitate to contact me (remove the spaces before e-mailing)! thearcticphoenix @ gmail.com

Want to see more art? Like or watch me here:
http://www.facebook.com/ArcticPhoenixStudios
https://instagram.com/arcticphoenixstudios/
http://arcticphoenixstudios.deviantart.com/

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Shop members

  • Jade

    Owner, Maker, Designer

    Creator, dreamer and all around troublemaker.

Shop policies

Last updated on April 20, 2014
Have your eyes set on something special?

Please take a moment to read my policies to help make your shopping experience as ideal as possible.

If you would like more information about an item you're interested in, send me a convo; I want you to be an informed and satisfied customer! Would additional photographs, descriptions or measurements help in your purchasing decision? Let me know and I will accommodate reasonable requests. Because of this service however, I do keep stricter policies as I have offered ample opportunities to assure your satisfaction with your purchase.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payments need to be made at the time of your order through the available options. Sorry, no checks.

Cancellations must be made within 6 hours of purchase completion, as I try to ship orders as soon as possible. If your order happens to show up just before a post office run, it can be shipped as soon as a few hours.

Applicable taxes, customs and duty fees are the buyer's responsibility.
Shipping
I ship through USPS first class. If you need a shipping upgrade, please convo me BEFORE you order, and I will set up a separate listing for you and send you the link to make your purchase. I can still send you the shipping upgrade link afterwards. It just means you'll need to make an additional purchase for it.

All shipping costs to US addresses include tracking. Insurance will be applied on a case by case basis (noted in the listing) or on request. If you wish to have your order insured, please contact me BEFORE ordering.

Approximate delivery times based on feedback I've received. These are all business days. Please be aware of international holidays and inclement weather that may cause delays.

To Washington: 1-2 days
To lower 48 United States: 3-5 days
To Europe: 10-16 days
To Australia: 9-10 days
To Asia: 17 days
To Russia: 14 days

Remember to double check the address you want your order sent to (to you or gift elsewhere). I am not responsible for a lost package due to an incorrect address. I will use the addresses provided by Etsy unless directed otherwise.

INTERNATIONAL ORDERS:
-Insurance and tracking available through Registered Mail, ONLY on request. Please contact me before ordering so I can modify the listing for you. Prices start at approximately $13 in addition to the listed shipping cost for the item (ie; if an item normally costs $13 to ship, it will be approximately $26 with Registered Mail).
-Please make sure you have the correct address for overseas shipping included with your information (postal codes, etc).

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For quick reference, postal holidays as listed on the USPS website for 2014.

Wednesday, January 1 – New Year’s Day
Monday, January 20 – Martin Luther King, Jr. birthday (observed)
Monday, February 17 – Washington’s birthday (observed)
Monday, May 26 – Memorial Day
Friday, July 4 – Independence Day
Monday, September 1 – Labor Day
Monday, October 13 – Columbus Day
Tuesday, November 11 – Veterans’ Day (observed)
Thursday, November 27 – Thanksgiving Day
Thursday, December 25 – Christmas Day
Refunds and Exchanges
Please note that I do no accept returns. Sales are final. If you are uncertain about details on a piece you are interested in, please contact me either through the convos here on Etsy, or through e-mail: thearcticphoenix @ gmail.com (with spaces removed, of course). I will do my best to make sure that the piece in question is satisfactory for your needs before purchase.

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Damages or defects:
I do quality checks throughout the production process of my pieces, and have gone as far as pulling unsatisfactory pieces from my table at shows. Pieces that are structurally defective, are destroyed. If by chance a defective piece has slipped my notice and has made it to you, here's what you need to do:

Please contact me within 7 days of your order arrival.

What I will need from you:
-Description of the damage.
-Clear photo documentation, so I can try to figure out what happened and avoid future mishaps.

What will happen:
-I will send you a replacement at my cost.
-If the item is one of a kind and is repairable and you are willing to cover shipping to return it, I can repair it and return it to you at no extra cost.
-If the item is one of a kind and there is no replacement available, I can offer a monetary refund minus shipping cost or an exchange for an item in my shop of similar value.

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Order doesn't arrive:

On the rare occasion, there have been a few unexplained delays, both within the US and internationally.

US:
Please allow a total of 7-10 business days from the day I sent the shipping notification. It's very rare that a package will take this long (so far, only one known incident). If it's still missing after 10 days, please let me know ASAP!

International:
On average, orders take 9-14 business days to arrive in Canada, Europe or Australia. So far, only one item has taken a month.

Your order must have been shipped by registered mail. If 30 days have passed from the date of purchase and your order still hasn't arrived, please contact me within 50 days for a resolution.

What will happen:
-A full refund will be made minus shipping costs.
Additional policies and FAQs
Not an Etsy buyer yet, but have a question about an item you're interested in?

Email me (remove the two spaces around @, of course):
thearcticphoenix @ gmail.com

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Custom orders, wholesale and consignment requests for brick and mortar shops:
I will consider requests on a case by case basis. Please convo me!