blackxcross on Jun 21, 2016
Paper was folded in half and can't be straightened out. It was intended to be framed as a gift but won't be able to use it now.
Arden responded on Jul 14, 2016
I’m so sorry that your package arrived to you damaged. That should never have happened given that it was marked “do not bend.” I can assure you it left my hands in perfect condition. I wish you had responded to my offer for a free replacement, however, I hope we can do business again in the future.
It's the little things
I've always had a thing for interior (and exterior) design. Perhaps it was the Trading Spaces marathons -- and I mean, marathons -- I watched as a kid.
Whatever the reason, I love decorating homes and events with small pieces that make a big difference. ardenelva is the result of years of experimentation, lots of coffee and patience, and I feel it's well worth it all.
Most often it's the little things that mean the most in life. ardenelva offers thoughtful, meaningful, pretty little things to brighten a day, a home, a life.
I'm honoured to be a part of yours.
Around the web
Owner, Maker, Designer
Hi! I'm a young entrepreneur and history nerd from Ontario, Canada, who loves books, beauty & being creative. I also have a thing (or two) for interior design and party planning. Can you tell?
Everything you'll find here is made by me. Because I understand the purchases you make are special and important to you, I work in a smoke-free environment and take care in all that I do.
If ardenelva is your style, add me to your favourites and check back regularly to see my new items. I'm constantly updating my stock!
Thanks again and happy shopping!
Accepted payment methods
- Accepts Etsy gift cards
Though I try to ensure your item arrives to you ASAP, I can't guarantee an item will arrive by a particular date.
However, delivery usually looks something like this: 3 to 7 business days in Canada, 4 to 8 business days in the US, and 6 to 10 business days in the UK. Outside those countries or need an order rushed? Ask me for a quote.
If you are an international buyer, I cannot be responsible for the duties and taxes your respective countries charge on imported goods.
Refunds and Exchanges
I accept refunds within 30 days of purchase on all unused and non-damaged items, excluding custom orders and choose-your-own colour banners. Simply return your item and I'll issue a refund when I've received your order. Shipping costs are non-refundable and return shipping is the responsibility of the buyer.