Announcement
🌺Welcome to A R L I N A J O!🌺 Thank you for visiting my shop!
I strive to process and ship orders within 1-3 business days. Actual delivery times are according to your selected shipping method, which may be delayed due to global pandemic. If you'd like to receive your order sooner, please choose USPS Priority Express.
**To ensure your package is properly delivered, please make sure your address is correct before submitting your order. ArlinaJo uses the address listed in your Etsy account and we take no responsibility for misaddressed packages and/or marked as confirmed USPS "Delivered" but not received by buyer. Please ensure address is a secure place for delivery.**
▪︎Delivery Times are estimates and not guaranteed▪︎
💌USPS DOMESTIC MAIL Delivery ESTIMATES due to global pandemic💌
First-Class Mail: 5-15 Business Days
Priority Mail: 1-9 Business Days
💌USPS INTERNATIONAL Mail Delivery ESTIMATES due to global pandemic💌
First-Class: 6-40 business days
Priority Mail: 6-20 business days
❤Due to the pandemic, there maybe shipping delays. Please be patient as we navigate through this together.❤
🚨Delivery Delays and Issues may include:
❗Not receiving tracking info or updates.
❗Tracking status wrongly displayed
❗Longer delivery time
🖤Please be aware of our policy/FAQ before making a purchase. Customer satisfaction is #1 priority and we would like to ensure you have a pleasant purchasing experience! Please message us with any concerns before giving us a review. We take your feedback seriously and are always working to improve our business. Thank you for your patience, understanding, and giving us a chance to make things right.🖤
Feel free to send me messages with questions or requests :)
Custom orders are always welcome!
xoxo,
Frances
shoparlinajo [!at] gmail.com
Items
Featured items
All Items
Reviews
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Victoria on Jan 28, 2023
5 out of 5 starsAbsolutely love this bracelet and matching necklace. They arrived so fast.
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Brenda on Jan 27, 2023
5 out of 5 starsThank you! The bracelet is just as shown! Quick shipping too!
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Sophye on Jan 22, 2023
5 out of 5 starsBeautiful bracelet! Love it !!! Very good quality, perfect fit and extremely comfortable. You will not be disappointed!
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Tracie on Feb 2, 2023
4 out of 5 starsThe necklace arrived on time and looks great. The pendant fell off while wearing it out the first night. Luckily I found it and fixed it when I got home. Apparently, the jump ring that connects the pendant to the rest of the necklace came off. I found one at home and fixed it and now I'm able to wear it again.
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Claudia on Jan 28, 2023
5 out of 5 starsBeautiful necklace; just as described; fast shipping! Thank you!
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About ArlinaJo
My Story
ARLINA JO BOUTIQUE is based in Orange County, located in sunny southern California and was created by me! I'm a busy mom of three little ones with a background in education, fashion, and business. I've always loved doing crafts from jewelry making to creating handmade party decors. With the help of my mentors, friends, and family, I turned my hobby into a reality and thus, ARLINA JO was born. ARLINA JO, so named after my three children: Arianna, Lina, and Joseph; has become my creative outlet, which I hope you all enjoy!
~~ Live. LOVE. Adorn ~~
xo Frances
Shop members
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Frances
Owner, Designer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
Can you customize pieces just for me?
YES! Custom orders are welcome. We try our best to make you a piece to your preferences. Please send us a message to request via Etsy messages!
When will my items ship and how long does it take to arrive?
We do our best to get orders shipped within 1-3 business days. Customers will receive an email with tracking information as soon as orders are shipped out. Arrival times depends on the method of shipping you choose. Estimated delivery times are estimates and not guarantees. Thank you for your understanding.
❤Due to the pandemic, there maybe shipping delays. Please be patient as we navigate through this together.❤
For large quantity or custom order, please allow additional 1 day for processing and shipping.
US Domestic delivery ESTIMATED times:
USPS First Class 3-30 days
USPS Priority 1-15 days
Issues may include:
-Not receiving tracking info or updates.
-Tracking status wrongly displayed
-Longer delivery time.
I'm an international customer, how long will my order take to arrive?
International Mail usually takes up to 4-8 weeks to arrive, and with the current pandemic, can take up to 12 weeks. Please keep this in mind when placing an order.
Issues may include:
-Not receiving tracking info or updates.
-Tracking status wrongly displayed
-Longer delivery time
🖤Please be aware that buyers will be responsible for any fees, taxes, or other import charges due upon arrival to your country. This is not included in the cost of your item. If you choose to ship via USPS First Class Internationally, it is at your own risk. ARLINAJO cannot be responsible for lost or stolen items or packages that are stuck at customs.
To insure your package arrives and is insured for lost, please choose USPS PRIORITY INTERNATIONAL.
How do you take care of gold-filled jewelry?
To prolong the life of your jewelry:
Remove before exercising and swimming to avoid sweat, salt water, pool water, and other abrasive chemicals. In general, try to keep dry and away from humidity.
Put on your lotions and perfumes before wearing jewelry, avoiding jewelry area. Avoid any contact with substances containing alcohol such as perfumes and oils.
Use a soft cloth to clean and keep its shine.
Store in a cool and dry place in a small bag away from other jewelry to avoid scratches and humidity.
Our jewelry are delicate and we do not take responsibility for careless use/wear and storage.
Returns and Exchanges? My order arrived and it doesn't fit, damaged, or its a completely wrong item.
It is our priority to ensure customer satisfaction. If you receive a damaged or unsatisfactory item, PLEASE SEND US A MESSAGE IMMEDIATELY, before leaving a review. We will work hard with you to resolve the issue.
We offer returns and exchanges within 7 days of delivery of your order.
Customers are generally responsible for original shipping cost AND return shipping cost, which will be deducted from the total refund, UNLESS you have received the wrong or defective items.
How to I return or exchange an item?
Customers are generally responsible for return shipping cost AND original shipping cost, which will be deducted from the total refund, UNLESS you have received the wrong or defective items.
We are not responsible for the loss of shipping service cost when you do not want to keep your item. Our FREE SHIPPING policy only applies to those who want to keep their purchase(s).
For your convenience, we can send you a return label. Once we receive the return item(s), we will refund you the total MINUS cost of shipping to AND from your location. This amount is typically about $3.50 per label.
**Original shipping fee paid by customers are NOT refundable**