Molecule jewelry designed and made by Aroha Silhouettes
ArohaSilhouettes' Shop Policies
Need your order gift wrapped? Or would you like a special note included? No problem! Just add a quick note when you checkout to let me know.
If you would like to upgrade your shipping please send me a quick message before placing your order and I can set up a special listing just for you. Don't forget to mention where the order will be going to!
I accept credit cards and payments through PayPal and Etsy's payment system. PayPal eCheck payments must clear before your order is shipped out.
All items come packaged in a sleek Aroha Silhouettes gift box and are shipped out within 1-2 business days via Canada Post.
Standard untracked shipping is the most affordable delivery option and is available for orders to all countries. Once your order goes through customs in your country it is passed over to your local postal system for delivery. Estimated delivery times are as follows:
Canada – 3–10 business days ($4)
United States – 4–15 business days ($4)
International – 6–15 business days ($6)
Please note that these delivery times are estimates. Unfortunately things like customs clearance and holidays can cause shipping delays that I can't control, even though I wish I could! Import duties, taxes and charges are not included in the item price or shipping charges.
Tracking and expedited shipping is available on all Aroha Silhouettes orders for an additional cost. Just send through a message before making your purchase and I can set up a special listing for you.
Refunds and Exchanges
I hope you love your purchase from Aroha Silhouettes! However if for any reason you’re unhappy with your purchase please get in touch with me right away and I'll do my best to make things right.
Contact must be made before a return and no returns will be accepted without prior authorization. Returns must be made within 30 days of purchase and the return must not be worn or damaged in any way. Shipping costs are non-refundable and you are responsible for return shipping costs, unless I’ve made a mistake with your order or there is a defect in the product.
Additional Policies and FAQs
Feel free to contact me anytime with any quetions you may have and I’ll get back to you as soon as possible!
Last Updated December 10, 2014