LittleBuddhaFarm

Refunds and exchanges will be made for unsatisfied customers, but must be shipped back at buyer's expense (with original packaging), as long as the item is returned in original condition. Understandably, refunds cannot occur until the item is returned. If your item arrives damaged, please photograph it WITH PACKAGING, so I have proof to submit to the post office and make a claim.

All purchases are processed through etsy's Direct Checkout or Paypal. You can use your credit card using a guest account on Paypal—it's easy!

Unless you indicate otherwise, orders will be shipped to the address you have on file with etsy/Paypal. Please check it! Anything returned to me will result in new shipping charges, which will be the responsibility of the buyer.

I try to ship items within 24 hours. Due to messy nature of the animals at the farm, I may be far to busy feeding and making them happy so sometimes it will take a day or two to get your order processed. I will message you if it will be more than 2 days. If you need something earlier, please message me and I'll see what I can do! In the case of multiple items, I will combine shipping and refund the difference (by the payment method you used).

All items are shipped Canada Post, a very reliable system.

In keeping with my policy of reuse/recycle/redecorate, many of my shipping boxes and packing materials are recycled (but always clean).

I normally only include insurance for high-ticket items shipped within North America. Anything under $25 will not normally have tracking or insurance, unless Canada Post shipping method includes it. If you require it for any reason, please message me ahead of time. Of course, I will pay for it. International items typically come with a mild form of tracking, but please specify if you would like insurance as that usually isn't applied.

Shipping for the smaller animal prints will be packaged with a hard board to ensure the print does not get bent during shipping.

For international orders, customs fees and VAT charges are the responsibility of the buyer. These are fees your government imposes on its residents for items coming into your country. By law, I cannot pay them; they are your responsibility. I nor Canada Post cannot be responsible for said charges. By your country's laws, they are your responsibility.

I will guarantee they are already house trained. However, I understand the animals have a personality of their own and I respect that they should find a home that also fits with them. My heart is big and I have a spot for all the animals returned to the farm (see above return policy).