ArtBySvenja

Art prints, bookmarks, gifts, and more!

Ireland
|
| 10,981 Sales | 5 out of 5 stars 5 out of 5 stars

ArtBySvenja is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    SHIPPING NOTICE - tracking is now standard for US orders. If you are not in the US and you want to be able to track your order, please select registered (tracked) post at checkout!
Please be aware that I can't guarantee delivery by a specific date. Delivery to some countries is currently not possible due to international restrictions.
Please see the FAQ at the bottom of the page for more detailed delivery info!

Announcement

Last updated on May 16, 2023

SHIPPING NOTICE - tracking is now standard for US orders. If you are not in the US and you want to be able to track your order, please select registered (tracked) post at checkout!
Please be aware that I can't guarantee delivery by a specific date. Delivery to some countries is currently not possible due to international restrictions.
Please see the FAQ at the bottom of the page for more detailed delivery info!

Items

10981 Sales

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Svenja

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Svenja

Reviews

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5 out of 5 stars
(2873)
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About ArtBySvenja

Sales 10,981
On Etsy since 2015

Shop members

  • Svenja

    Owner, Artist

    Freelance illustrator based in Ireland. Day dreamer; night owl.

Shop policies

Last updated on Nov 18, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
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Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: before item has shipped

Privacy policy

More information

Last updated on May 11, 2023

Frequently asked questions

What are the shipping options? Can orders be tracked?

All items are sent to the address provided on the order. If the address is incorrect, please get in touch as soon as possible to cancel and re-order. Orders can't be cancelled once they've been sent.

Standard post items are NOT trackable, with the exception of US orders. I am not responsible for delayed, lost, or undelivered packages, nor for packages that are stolen after delivery. Please make sure your address is a safe location for packages to be delivered.

If you want to be able to TRACK your order, please make sure to select that option during checkout! If you do, you'll receive a tracking code and the order may need to be signed for on arrival. It will also be insured.

How long will it take to get there?

Within Europe, average shipping time is 5-7 working days, though it can take up to a month, in rare cases even longer. Outside of Europe, average shipping time is 2 weeks, though it's not rare for it to take a month or more depending on customs, postal service delays, etc.

I aim to dispatch all orders within a few days days. If there's a delay for any reason, I'll be in touch and let you know! Any order placed after 10pm GMT won't be processed before the following day, and shipped the day after that. Orders placed after 10pm Thursday will be shipped the following Monday.

I don't guarantee any specific delivery dates. If you need your order by a specific date, please be sure to let me know in advance, and we can try to work something out.

How are items shipped?

I try to re-use or recycle packaging whenever possible to reduce the impact on the environment and keep packaging costs as low as possible. Most standard-post items will be sent in a paper envelope, supported by cardboard. A packaging upgrade in the form of a padded envelope is available; this is standard for large (A4) art prints.

Can you make custom prints or bookmarks?

I can only sell bookmarks and prints of my own art. If I haven't drawn it, I can't sell it. If I have drawn it, but don't currently offer it as a print or bookmark, I might be able to get it in stock - please get in touch!

If you're looking for a custom-made painting, I also do commissions. All the relevant info is here: http://www.svenjaliv.com/commissions

Additional delivery info for international customers

If your order is delayed, it's usually possible for the postal service to track it down. Standard post orders have a label number attached, which the post can use to track down your order in their system; please get in touch if you'd like me to find your label number for you. International orders, especially to the US, can sometimes get held up in customs or in the postal system, so on rare occasions they're delayed, but in all the years I've sold internationally, none have ever been lost.

How do returns work?

If you have changed your mind about wanting your order, you can return it for a refund for the cost of the item. Please notify me that you intend to return your order before you send it back. Items must be returned within 14 days of receipt, and in their original condition. If they are not returned in their original condition, the loss in value may be taken out of your refund. I do not cover return postage costs.

What if an order arrives damaged or is not as described?

Please get in touch! I do my best to make sure that my descriptions and titles are accurate and that product pictures represent the items accurately, but in the event of a mix-up, I'll refund the order or replace it free of charge. If an item arrives damaged, please contact me and I will look into it.