Art by Wiley

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Shop policies

Last updated on May 9, 2022

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Accepted payment methods

Returns and exchanges
We want to make sure you're completely happy with your purchase so if there are any problems or concerns, please email us immediately and we will resolve them with you.

We make every effort to ensure the safe journey of our canvases but please let us know if there is a problem (we're happy to say there hasn't been one yet!).
We accept payments via PayPal. You do not need a PayPal account for this option. When you go to the 'Checkout' click the pay by PayPal option and you will be forwarded to a secure page, which gives you the option (on the left hand side) to pay using your debit or credit card.

AUSTRALIAN CUSTOMERS: If you would like to pay in Australian dollars, when you go to the 'Checkout' click OTHER at 'Accepted Payment Types' and then request a Direct Deposit Invoice in Australian Dollars in the 'Message to Seller' box. We can then email the invoice to you.

If you select to pay via PayPal the price is in USD. For currency conversion visit:

If we don't receive your payment within 3 DAYS of placing your order, we will cancel your order and it will be removed from both of our Etsy records.
Your order will ship within 5 business days from the date of payment. If you need it by a certain date please let us know.

All canvases are wrapped in bubble-wrap and placed in a sturdy postal package for shipment.

Please note that the price of shipping internationally includes both postage and packaging.

Shipping Australia-wide is free.

If you have any questions about your order please email us and we will respond asap (within 24-48 hours).
Additional policies and FAQs
We endeavor to reply to all correspondence within 24-48 hours and are happy to answer any questions about our listed items or your order.

If you are purchasing the canvas as a gift please let us know if you would like it sent directly to the recipient. If you need it gift-wrapped we would be happy to oblige.

We also are happy to discuss your ideas for custom orders.