ArtDessi

DessiArt

Chicago, Illinois

ArtDessi is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ArtDessi is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 7, 2014
Thanks so much for your interest in my art. You will find most information on shipping and returns on this page.

CUSTOM REQUESTS: I am currently not accepting custom art/commissions

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
LOSS IN SHIPPING: All Artwork is insured. In the case of loss, the customer gets a refund and an insurance claim is filed on my end.
All original paintings are packaged carefully, fully protected and in custom made boxes, and though I rarely get any damage, anything is of course possible. In case of damage during shipping, please contact me as soon as you receive the shipment.

RETURNS: All artwork is described and photographed as accurately as possible, although variations in individual PC monitor hues make it impossible for every artwork-colors especially- to look EXACTLY the same on every PC. Returns are accepted if an artwork arrives damaged or in the case of accidental typos in descriptions. I try to work with every customer to resolve any issues, but when no solutions may be available, my return policy is unconditional. Returns must be sent out with tracking/delivery confirmation within 1 WEEK of receipt. A refund or credit will be issued upon receipt of the returned item(s).

EXCHANGES: You can exchange for any reason an artwork you received for a similar sized/valued artwork that is available in my shop within 30 DAYS of receipt just e-mail me upon receiving.
Payment
Payment methods accepted: Credit Cards
Shipping
Schedule:
-Art is shipped within 4 business days of purchase. If you need the art faster or by a specific day, please send a convo BEFORE purchasing with your zip code, my assistant will contact me and see if faster processing can be accommodated depending on how busy I am.
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Packaging:
-All paintings are packaged extremely carefully, fully protected and in custom boxes, consideration given to different types of canvas and sizes and appropriate adjustments in packaging made during the packaging process. I personally oversee the entire process - after all, It would not benefit me in any way if a customer received their purchase damaged and this is kept in mind with every single order being shipped out. But of course there will always be the rare odd circumstance where a package is damaged by the carrier, regardless you are covered as I will always find an appropriate solution, please see refund policy below should this happen.
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Rates:
-Shipping within the US is free (except Hawaii and Alaska). If your country is not displayed, please contact me for a quote and I can manually add your country at that time.
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Carrier and Transit Time:
-USA: via UPS Ground, 1-6 business days transit time depending on your proximity to IL.