artE {handmade}

Chicago, Illinois 27 Sales On Etsy since 2010

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Shop policies

Last updated on February 3, 2011
Welcome to artE shop!
Please read the shop policies carefully and let me know if you have any questions.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If you are not satisfied with your purchase, I will gladly accept return or exchange of unused or defective merchandise.

Please contact me within 7 days of receipt of the order. Please note that returns or exchanges will only be considered if I am contacted within this time.

Items returned must be in new, unused condition, with all retail packaging.

Refunds and exchanges will be given for purchase price only as soon as I receive the returned merchandise. Shipping and insurance charges are not refunded.

Items will be returned back at buyers’ expense, unless it is my error.
PayPal, credit card and debit card payments are accepted through PayPal. Customers without a PayPal account can still easily make their payment via PayPal's website.

Payment must be received within 48hs of purchase unless a prior agreement has been accepted by both parties. Failure to pay within 48hs will result in a cancellation of your order.

State and local sales taxes (9.75%) are charged at checkout on all orders shipped to Illinois residents.
Orders will ship within 3 business days after payment clears. If you are in a hurry to receive your item, please let me know and I will do my best to help.

All orders are shipped First Class U.S. Mail and should take between 2-4 business days for U.S. orders.

Insurance is NOT included. Please let me know if you would like to purchase insurance beforehand.

Your order will be shipped to the address entered on your Etsy account, unless you request us to ship to another address.
Additional policies and FAQs
All my items will be entirely smoke-free. I do, however, live with a cat and dog so keep that in mind if you have any allergies.

Please do not hesitate to contact me if you have any questions or you are not satisfied with your purchase; I am always happy to help :)

Thank you!