artemer

Fine Jewelry Design

Tel Aviv, Israel
4,281 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    When you purchase one of our designs - you receive a product that is original, high quality, created with ethically sourced materials, and crafted by skilled fair waged professionals.
See the full collection on: www.artemerstudio.com

See our interview for Etsy's Feature Shop series:
https://blog.etsy.com/en/2014/featured-shop-artemer/

Announcement

Last updated on Jan 11, 2021

When you purchase one of our designs - you receive a product that is original, high quality, created with ethically sourced materials, and crafted by skilled fair waged professionals.
See the full collection on: www.artemerstudio.com

See our interview for Etsy's Feature Shop series:
https://blog.etsy.com/en/2014/featured-shop-artemer/

Items

4281 Sales
 

All Items

Tomer and Tanya Mikaeilyn

Contact shop owner

Tomer and Tanya Mikaeilyn

Reviews

Average item review
5 out of 5 stars
(853)
See reviews that mention:
Quality 116 Shipping 143 Customer service 133

Updates

We’re excited to announce that our Reflective Dome Ring has been selected as a finalist in the 2020 Etsy Design Awards! You can visit etsy.com/designawards, to see all of the finalists and vote for us in the People’s Choice Award by favoriting our item two_hearts
View all 39 updates

About artemer

Sales 4,281
On Etsy since 2011

Simple and Elegant Hand Crafted Jewelry

Hey there, we are Tomer and Tanya, a contemporary jewelry designers and proud owners of ARTËMER studio - where we design and produce our fine jewelry, since 2011.

Our Brand:
Artëmer is known for its unique stone cuts, unexpected compositions and delicate execution.
When you purchase one of our designs - you receive a product that is original, high quality, created with ethically sourced materials, and crafted by skilled fair waged professionals.

How Artëmer was born:
Artëmer is the serendipitous result of several concurrences. The most important one was that the two of us fell in love. When we started our jewelry business, we both just graduated from the Art and Design Academy and were a fresh young couple craving to spend each and every day together.

We lived in Tel Aviv and spent our early mornings at the beach, but then had to go our separate ways to do our jobs and ended up spending most of the day apart. When Tomer was fired from his job (eek), he began working on Tanya’s engagement ring instead of searching for another job as a jeweler. That ring turned out to be the very first piece in our line of engagement rings.

We like simple and clean lines in jewelry and insisted that our product should be of the highest quality possible. The minimalism of our designs was kind of a sensation: a courageous opposition to the mainstream product of the local brands. The balanced lines of our product reflected our emotional state of mind: we were happy! Our brand was the product of our love. We worked hard from morning until nightfall, but we were euphoric: it was just the two of us and we were living our dream. We felt like the wealthiest people on the planet, the masters of our time and destiny.

We believe that as a couple, we were able to create a product that speaks to our clients hearts, because they too are young people in love, and like us, they are interested in an alternative product that will gently and honestly express their engagement intentions.

Shop members

  • Tomer

    Owner, Maker, Designer

    Hey, I'm Tomer - the creator and maker behind ARTEMER. I'm the one who develops new designs and communicates with all our suppliers.

  • Tanya

    Owner, Designer, Curator

    Hey, I'm Tanya! I'm responsible for design ideas, products photography and our social media.

  • Sarah

    Customer Service, Coordinator

    Hey, I'm Sarah! I'm responsible for customer service and studio work coordination :)

  • Yana

    Jeweller

  • Roni

    Stone Setter

  • Ksenia

    3D Designer

Shop policies

Last updated on April 27, 2021
Welcome to our shop! We are Tomer and Tanya, a contemporary designers and a proud owners of ARTEMER studio, where we design and hand craft our fine jewelry line.
When you purchase one of our designs - you receive a product that is original, high quality, created with ethically sourced materials, and crafted by skilled fair waged professionals.

www.artemerstudio.com

Accepted payment methods

Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Changes and cancellations:
- You can request any change or cancellation to your order within 24 hours of purchase.
After 48 hours of purchase:
- if you change your ring size, you will be charged with sizing fee of 30 USD.
- if you cancel your order or change your order to a different design - you will be charged with a cancellation fee of 100 USD.

Our return policy:
- If you are unhappy with your purchase, please let us know within 7 days after receiving the item. We will give you the return address and will refund the amount minus shipping once we receive the piece back.
- Fill out the Returns Form that is included with your delivery. If you no longer have this form, then please request a copy along with your Order Number.
- You will be responsible for paying for your own shipping costs for returning your item.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Customers from GERMANY: please note that you cannot return your items!!! Due to a very difficult local customs procedures.

- Custom orders:
Special/custom orders are not fully refundable - you'll be charged with a 200 USD handling fee.

- Sizing Issues:
If you provided the wrong ring size by mistake and want to re-size it, we can adjust the size for you. Our sizing fee is 30 USD. For Eternity rings & Dual diamond "horseshoe" rings, the sizing fee is 80 USD. A charge of 10 USD is added for shipping.
Payment
- We accept payments through Paypal.
- We accept most major credit cards, including: Visa, MasterCard and American Express. Choose "other" payment option and we will get back to you with a payment link.
- We do not accept Diners and Discover credit cards.

Sales/Value Added Tax
- Value Added Tax (currently at the rate of 17%) will be added to bills of customers from ISRAEL.
- Customers from all other countries are responsible for arranging payment of any local taxes or duties, as imposed by their country of residence.

- We offer payment plans from 2 to 5 instalments.
How does it work:
1) Write us how many payments would you like to do and the frequency of the payments.
2) Tell us the needed ring size + gold color.
3) We will set up your payment plan link and send it to you.
4) When the first payment is made - we start working on your order.
Shipping
- All items are sent out gift boxed.

Production Time:
- Unless stated otherwise, all of our items are made to order. Consequently, your order will be ready to ship approximately 2-3 weeks after your payment has been received.
- One Of A Kind Rings are typically shipped within 3-5 days of receipt of payment.

International Shipping:
- We offer free DHL shipping with all of our items - all shipments are fully insured.
- Once shipped, the package is typically delivered within 2-3 business days. For peripheral areas the delivery time frame is longer.
- Shipping time does not take into account the time required to prepare your order.
- Please note that occasionally, delivery may take a few extra days to arrive due to postal delays that are out of our control.
- A tracking number will be sent once the order has been shipped, this will enable you to track your parcel independently.

Customs & Value Added Tax:
- We do not charge VAT from customers outside of Israel. You will be paying your local VAT at delivery, according to the laws of your country of residence.
- Customers from the USA, UK, Europe and Canada: there is a free trade agreement between your country of residence and Israel, therefore you will not be charged with Customs.
- Value Added Tax (currently at the rate of 17%) will be added to bills of ALL customers from Israel.
- Customers from all other countries are responsible for arranging payment of any local taxes or duties, as imposed by their country of residence.
Additional policies and FAQs
- Customer Service:
We do our best to answer your messages as soon as possible.
But please note that Friday & Saturday are a weekend days in Israel and our two days off the Studio and the computer. So if you'll write to us on Friday or Saturday, we'll most likely answer you on Sunday.

- Studio Location:
Come Visit Us! Hayetsira 12, 4th floor, Ramat-Gan, ISRAEL
Tel: 03-5245552 // Please SCHEDULE AN APPOINTMENT in advance via email/phone.
Our office hours: Sunday to Thursday 8am to 4pm.
Closed on Friday, Saturday and Israeli major holidays.

- Warranty:
There is a 1-year warranty on all jewelry items purchased from Artemer. The warranty cover defects in craftsmanship or materials.
Should your item get damaged after the expiration of the warranty period, we can still repair the item as needed. Repair fees will vary, so please contact us for details.

- Ordering a Wedding Band:
1) If ordering a wedding band to go with a pre-existing Artemer engagement ring please leave a note at the checkout stating your order number/design.
2) If the engagement ring is not an Artemer design, please send us an email and our customer service team will guide you on the best way to proceed.

- Our White Gold:
We don't put rhodium plating over the gold to make it look whiter, we keep the original color of the natural gold. Therefore, it appears rather yellowish or greyish than purely white. This gives it a natural and unique look. Also, you would not have to re-plate it as you would with most white gold jewelry.

- How to Care for Your Jewelry:

1) Always remove all jewelry before you begin any strenuous activity. That includes any type of work-out –even yoga and dancing, and any type of lifting of heavy objects, whether you're helping a friend move boxes and furniture or you're lifting weights for fitness.

2) To preserve the clarity of your ring center stone and prevent it from clouding up or losing its shiny quality, please make sure to remove your ring before:
+ Washing your hands with soap
+ Showering
+ Applying lotion
Soap and lotion can leave a residue, which builds up over time and causes the stone to lose its sparkle and become cloudy.

- Cleaning Your Jewelry:

If the stone does get cloudy, here are a few steps you can take on your own:
+ Polish, using a lint-free, 100% cotton clothֿ
+ Brush gently, using a soft toothbrush, lukewarm water, and dish soap
+ Do not use a brush to clean turquoise/pearl stone - use your fingertips insteadֿ
+ Before and after cleaning, check to see that the stone is still tightly set - especially if using a steam cleaner
+ Never use an ultrasonic cleaner on micro-pavé stones, pearls, emeralds, or turquoise

More information

Last updated on Nov 26, 2018
Frequently asked questions
How do I find my ring size?

You can always go to your local jewelry store and have your ring size measured there.
Otherwise, measure the circumference (the distance around) of your finger, by winding a strip of paper or a piece of string around it, and then measure the length of that paper or string, using a ruler with millimeter marks.
Another option is to take a ring you are currently wearing and to measure its INSIDE diameter (distance across) in millimeters.
Send us these measurements and we will tell you your US ring size.

Can I order the same design but with a larger/smaller diamond?

YES. We can make most of our rings with a diamond in any carat size.
Contact us and we'll quote you a price to suit your taste and budget.

RETURNS

- If you are unhappy with your purchase, please let us know within 7 days after receiving the item. We will give you the return address and will refund the amount minus shipping once we receive the piece back.
- You will be responsible for paying for your own shipping costs for returning your item.
-We will not cover any potential custom & handling fees charged on packages sent to us not according to our shipping instructions.
- To be eligible for a return, your item must be unused and in the same condition that you received it.

WARRANTY

- There is a 1-year warranty on all jewelry items purchased from Artemer. The warranty cover defects in craftsmanship or materials.
- Should your item get damaged after the expiration of the warranty period, we can still repair the item as needed. Repair fees will vary, so please contact us for details.

INSTALLMENT PLANS

We offer payment plans from 2 to 5 installments.
1) Write us how many payments would you like to do and the frequency of the payments.
2) Tell us the needed ring size + gold color.
3) We will set up your payment plan and send it to you.
4) When the first payment is made - we start working on your order.