artemer

Artemer Jewelry Design

Tel Aviv, Israel · 3053 Sales

artemer

Artemer Jewelry Design

Tel Aviv, Israel 3053 Sales On Etsy since 2011

5 out of 5 stars
(604)

Announcement   Important!!! Please read!
During the month of October we will be celebrating the holiday season here in Israel.
Our work days (and the post office) will be very limited during this month.
Orders placed between Sep.12 and Oct.20, will have an extra LONG processing time of 3-4 weeks.
We apologize for the inconvenience and appreciate your kind patience and understanding ♥

Simple and Elegant Fine Gold Jewelry.

► Our interview for Etsy's Feature Shop series: https://blog.etsy.com/en/2014/featured-shop-artemer/

Announcement
Last updated on Sep 22, 2016

Important!!! Please read!
During the month of October we will be celebrating the holiday season here in Israel.
Our work days (and the post office) will be very limited during this month.
Orders placed between Sep.12 and Oct.20, will have an extra LONG processing time of 3-4 weeks.
We apologize for the inconvenience and appreciate your kind patience and understanding ♥

Simple and Elegant Fine Gold Jewelry.

► Our interview for Etsy's Feature Shop series: https://blog.etsy.com/en/2014/featured-shop-artemer/

Tomer and Tanya Mikaeilyn

Contact shop owner

Tomer and Tanya Mikaeilyn

View all 170 items

Reviews

Average item review
5 out of 5 stars
(604)
mojave breiter

mojave breiter on Sep 7, 2016

5 out of 5 stars

This custom hammered stacking ring is the third item I've purchased from Artemer. It's absolutely beautiful.... Most importantly my wife loves it. I'll continue to recommend this shop to all!

Gabrielle Edge

Gabrielle Edge on Sep 5, 2016

5 out of 5 stars

I do love this ring but it does look slightly less delicate than the one on the website. Thanks very much and thanks for keeping me updated along the way.

View all 604 reviews

Updates

New gold animal skull ring with black diamon eyes
All princess diamonds wedding ring sparkles
Our SUMMER SALE is here! 15% OFF the entire collection. Don't miss it! June 16 - June 30.
View all 10 updates

About

Simple and Elegant Hand Crafted Jewelry

We are Tomer and Tanya Mikaeilyn. We design and produce all of the jewelry for our line, Artemer, from our studio in Tel-Aviv.

How Artemer was born:
Before we launched Artemer, we were both working full time for other people; we hated the fact that we had to spend the most vital hours of our days apart. We both graduated from the Bezalel Academy of Art and Design, and when we’re together we are constantly creating – drawing, writing, inventing. When Tomer was fired from his job (whoops), he began working on Tanya’s engagement ring instead of searching for another job as a jeweler. That ring turned out to be the very first piece in our line of engagement rings.

Our Designs:
All of Artemer products are hand crafted from start to finish. We aim to create jewelry that is original, refined and beautiful, while not stealing the show from the person wearing it.
Quality is very important to us, in both our materials and process - we design pieces to last a lifetime. You can’t make something crooked and then straighten it afterwards; every detail has to be perfect and accurate from the beginning.

Tweet
Shop members
  • Tomer

    Owner, Maker, Designer

    Hey, I'm Tomer - the creator and maker behind ARTEMER. I'm the one who develops new designs and sets the gemstones in your rings.

  • Tanya

    Owner, Designer, Curator

    Hey, I'm Tanya! I'm responsible for design ideas, products photography and our social media.

  • Sarah

    Customer Service, Shipper

    Hey, I'm Sarah! I'm responsible for customer service and orders packaging :)

  • Reip

    Jeweler

Shop policies

Last updated on September 26, 2016
Welcome to our shop! We are Tomer and Tanya, a Tel-Aviv based jewelry designers, who have worked in the field of goldsmith for a number of years. All of our products are hand crafted from start to finish in our studio.

www.artemerstudio.com

Important!!! Please read!
During the month of October we will be celebrating the holiday season here in Israel.
Our work days (and the post office) will be very limited during this hole month.
Orders placed between Sep.12 and Oct.20, will have an extra LONG processing time of 3-4 weeks.
We apologize for the inconvenience and appreciate your kind patience and understanding ♥

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
- We accept payment through Paypal.
You don't need a Paypal account to pay this way, just click the Paypal button when you go through the checkout and look for the link to pay with your credit card.

Sales/Value Added Tax
- Value Added Tax (currently at the rate of 17%) will be added to bills of customers from Israel.
- Customers from all other countries are responsible for arranging payment of any local taxes or duties, as imposed by their country of residence.

- We offer payment plans from 2 to 4 instalments. You will receive all payment requests directly through Paypal.
How does it work:
1) Write us how many payments would you like to do and the frequency of the payments.
2) We will set up your payment plan through PayPal and send it to you.
3) When the first payment is made - we start working on your order.
Shipping
Important! Please read!
During the month of October we will be celebrating the holiday season here in Israel.
Our work days (and the post office) will be very limited during this month.
Orders placed between Sep.12 and Oct.20, will have an extra LONG processing time of 3-4 weeks.
We apologize for the inconvenience and appreciate your kind patience and understanding ♥

- All items are sent out gift boxed.

- All of our items are MADE TO ORDER, so we need some time to create your custom piece. This is why orders are normally shipped within 1-2 weeks of receipt of payment.

- During SALEs, orders are shipped within 2-3 weeks of receipt of payment.
We appreciate your kind understanding!

- We ship via international registered airmail service. It should normally take approx. 10-14 business days to arrive, but please note that occasionally delivery may take an extra few days. As of 2015, USPS no longer provides tracking information for Registered shipments from Israel.

- If you wish, we can use EMS express shipping services (35 USD). It usually takes up to 5 business days to arrive.

- Please note that Israeli post office company regulations does not require to attach the invoice on the envelop, nor to declare the value of the shipped item.

- Shipping to GERMANY is via DHL only.
Refunds and Exchanges
- Our return policy:
If you are unhappy with your order, please let us know within 3 days after receiving the item. We will give you the return address and will refund the amount minus shipping once we receive the piece back.

- Custom orders:
Custom orders are not fully refundable. We sincerely apologise for the inconvenience.

- Sizing Issues:
If you provided the wrong ring size by mistake and want to re-size it, we can adjust the size for you. We charge a 30$ fee + 10$ for the shipping.
Additional policies and FAQs
- Customer Service:
We do our best to answer your messages as soon as possible.
But please note that Fridays & Saturdays are a weekend days in Israel and our two days off the Studio and the computer. So if you'll write to us on Friday or Saturday, we'll most likely answer you on Sunday.

- Warranty:
We give two years warranty for our rings.

- Our White Gold:
We don't put rhodium plating over the gold to make it look whiter, we keep the original color of the natural gold. Therefore, it appears rather yellowish or greyish than purely white. This gives it a natural and unique look. Also, you would not have to re-plate it as you would with most white gold jewelry.

- How to Care for Your Jewelry:

1) Always remove all jewelry before you begin any strenuous activity. That includes any type of work-out –even yoga and dancing, and any type of lifting of heavy objects, whether you're helping a friend move boxes and furniture or you're lifting weights for fitness.

2) To preserve the clarity of your ring's center stone and prevent it from clouding up or losing its shiny quality, please make sure to remove your ring before:
+ Washing your hands with soap
+ Showering
+ Applying lotion
Soap and lotion can leave a residue, which builds up over time and causes the stone to lose its sparkle and become cloudy.

- Cleaning Your Jewelry:

If the stone does get cloudy, here are a few steps you can take on your own:
+ Polish, using a lint-free, 100% cotton clothֿ
+ Brush gently, using a soft toothbrush, lukewarm water, and dish soap
+ Do not use a brush to clean a turquoise stone—use your fingertips insteadֿ
+ Before and after cleaning, check to see that the stone is still tightly set - especially if using a steam cleaner
+ Never use an ultrasonic cleaner on micro-pavé stones, pearls, emeralds, or turquoise


FAQs

- How do I find my ring size?
Measure the circumference (distance around) of your finger (with something flexible, such as a strip of paper or piece of string, and a ruler with millimeter measurements). Or, measure the INSIDE diameter (distance across) in millimeters of a ring you currently wear. Send us these measurements and we will tell you your US ring size.

- I can`t find my accurate US ring size. Could you please help me convert my UK/French/German/etc. size?
The rings sizes on our website are a US sizes, but we can make your ring in any size gradation. You are welcome to contact us for size conversion assistance.

- Can I have the same design but with a bigger diamond?
We can make most of our rings with a diamond in any carat size. It`s all a matter of your budget. Contact us to get a price quote for a custom size diamond.

- Can you tell me where the diamonds come from?
We use various diamonds and they each have different origins. Most of our diamonds are from India. We use only conflict-free diamonds for all of our pieces.

- I see some products have the options of 18K gold or 14K gold. What’s the difference?
The difference is the percentage of gold. 14K has a lower concentration of gold than 18K, therefore it is less expensive. 14K is considered stronger as pure gold is rather soft.

- Can you make this design in silver/gold fill/gold plate/9k gold?
Our designs are available in 14k, 18k and 22k solid gold only.

- If I send you a stone, will you make a ring for me?
At this time we do not work with customer's stones.

- Can I send you a photo of a design I like and have you make it to order?
No, that would be unethical. A design is a product of creativity -- we don’t want to copy a design created by someone else, and we wouldn’t want anyone to copy our designs either.