artemisjane

Artemis Jane

Châteaubriant, France 148 Sales On Etsy since 2007

5 out of 5 stars (51)

artemisjane

Artemis Jane

Châteaubriant, France | 148 Sales

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Diana Heyne

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Diana Heyne

Announcement    ARTEMIS JANE has unique handmade adornment, French vintage finds, photographic prints, and assemblage art composed of vintage objects and materials from the realm of nature. Please have a look at my other shop http://www.pandorajane.etsy.com for fairy furniture, miniature houses and more shadowboxes, all of natural materials plus fantasy art prints and art dolls.

Gift certificates are available in the amount of your choice! Just convo me with the amount and you or the recipient will receive an email with a printable certificate. A great last minute gift idea with flexibility.

You can follow me on my artist page on facebook at:
http://www.facebook.com/DianaHeyneArtist or my blog at: http://dianaheyne.blogspot.com.

Please note: For all my friends in the US and other non EU countries--Since making the shift to working in France my international shipments have been arriving in a safe and timely fashion--no need to fear international post. :)

Announcement

Last updated on Nov 30, 2018

ARTEMIS JANE has unique handmade adornment, French vintage finds, photographic prints, and assemblage art composed of vintage objects and materials from the realm of nature. Please have a look at my other shop http://www.pandorajane.etsy.com for fairy furniture, miniature houses and more shadowboxes, all of natural materials plus fantasy art prints and art dolls.

Gift certificates are available in the amount of your choice! Just convo me with the amount and you or the recipient will receive an email with a printable certificate. A great last minute gift idea with flexibility.

You can follow me on my artist page on facebook at:
http://www.facebook.com/DianaHeyneArtist or my blog at: http://dianaheyne.blogspot.com.

Please note: For all my friends in the US and other non EU countries--Since making the shift to working in France my international shipments have been arriving in a safe and timely fashion--no need to fear international post. :)

Reviews

Average item review
5 out of 5 stars
(51)
See reviews that mention:
quality 6 shipping 14 customer service 9

Shop policies

Last updated on February 7, 2018
Welcome to my shop for vintage found object assemblage, photographs and French flea market finds!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Refunds or adjustments are at my discretion since I do all I can to make sure items are depicted and described clearly and are safely packed for shipping. However, I do want my clients to be pleased with their purchases so please don't hesitate to convo me if there is a genuine problem and I will do all I can to help.
Payment
At this time I accept PayPal and direct check-out payments only. Lay-away payment plans are available convo me for details.
Shipping
Please be aware that if you want insurance, delivery confirmation, etc. you will need to convo me for a price quote. These services are not included in standard shipping and handling. I have been very fortunate with shipping items safely and I take great care in packaging but it is up to the customer to decide if they need something more to feel comfortable. (Of course I want to make everyone happy and will assist you with any concerns!).
I use 100% recycled packaging--except of course for tape!
For international orders please understand that I try to be aware of any potential customs problems that could arise (and I've not had any) but since I cannot be totally conversant with customs laws globally please be responsible for understanding those of your own country.
Additional policies and FAQs
Convo me for custom orders and special discounts on large orders.
Privacy
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
1. as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
2. if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3. as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as a) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and b) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
1. Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2. Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
1.Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
2. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
3.Object. You can object to my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4.Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Diana Heyne, am the data controller of your personal information. If you have any questions or concerns, you may contact me at pandora_jane [!at] hotmail.com or by mail at 3 rue St. Pierre, 44000 Nantes, France.