artesusanias

Latin influenced creations.

Boyle Heights, California 100 Sales On Etsy since 2007

0 out of 5 stars (72)

artesusanias

Latin influenced creations.

Boyle Heights, California | 100 Sales

artesusanias is taking a short break

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Susan Romero

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Susan Romero

Reviews

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quality 2 shipping 21 customer service 10

Shop policies

Last updated on February 15, 2011
Hello, thank you for considering an Artesusania! I am very dedicated to the satisfaction of my customers, so feel free to convo me with any questions or concerns before you purchase.

Accepted payment methods

Returns and exchanges
Please contact me immediately with the nature of your concern. If you receive a damaged or incorrect item, I will do my best to repair it or send out a new one where applicable.

The customer will pay the shipping to send it back to me (on one of a kind pieces). Please provide me with a picture of the damaged item through the Etsy message system.

For all other types of product concerns, convo me with the details of the issue.
Payment
I am currently only accepting Pay-Pal as a payment method. "The safer easier way to pay!"

Any "sold" status items that have not been payed within a reasonable amount of time, and have been given prior notification- with no response, will be cancelled and reported to Etsy as a non- payment.
Shipping
I ship within 24 hours of payment, except on weekends due to the post office hours. My standard shipping method is via USPS first class ground service.

If you are interested in buying additional insurance, or upgrading shipping service times, Please feel free to convo me prior to your purchase.

I try to keep my shipping rates low, and preserve Mother Earth. I may somtimes use recycled packaging goods when possible.
Additional policies and FAQs
I encourage reserving listings for my customers per convo through the Etsy message system. However purchases must be made within a reasonable time period, or I will make the listing available to the public again.

Please ask for permission before attempting to use any of my imagery. I will be happy to grant certain resonable requests.