artikultcat's Shop Policies
Thank you for visiting Artikult_design shop!
All my work is made with love and care in my home studio in Athens. Please read my "About" note if any additional information about my creative backround and process is needed.If not, just keep in mind that the basic idea and aim is RECYCLING.
I accept Paypal payments only.
PayPal accepts all major credit cards.
For any questions regarding payment using Paypal please visit: www.etsy.com/help_guide_checkout.php
PayPal payments must be received within 24 hours of item purchase. If you need more time for some reason, please convo me within 2 days.
Otherwise, the transaction will be canceled.
All taxes, customs, duties and fees charged for international orders are the responsibility of the buyer.
I aim to post within 2 working days of receiving payment, unless your order is too big or more time is needed to be completed in that case I will let you know if there is a need to be any longer.
I will email you on the day of posting to let you know your order has been shipped and the approximate time you should expect it to arrive.
Your order will be shipped from Greece.
Please allow :
2-7 business days for Greece
5-10 business days for Europe
Up to 15 days for international
Airmail Regular postal service
All international parcels are typically sent by Airmail which usually takes between 7 and 15 working days. Airmail is a reliable and cost effective service but delivery is not guaranteed and tracking is not covered in the price.
Prices per package depending on weight /shape and destination zone(EU or Everywhere else) :
from 0.80 - apprx.14.00/24.00eur (for a 2000gr pack,EU or Everywhere else )
+ 2.00-2.50eur packaging cost.
Registered /Signed For" postal service
This secure service is trackable until it leaves Greece and signed for on delivery.
It operates to all overseas destinations and will be an additional cost of 2.5 eur.
There is also another choice of upgraded shipping service which offers more security and trackability.
Insured/Signed for postal service.
A fully trackable, secure and slightly faster service with signed for delivery.This will be an additional 2.60 euros + a percentage amount ( around 0.50%)of the value of insured package depending on weight and destination zone too.
Shipping to Greece
The options for shipping to Greece is more or less the same with slightly lower costs and quite faster arrivals.
The price for the Regular postal service is from 0.60-4.50 eur
(+ 2.00-2.50 eur for packaging)
For the Registered/Signed for postal service there is an additional 2,00 eur. cost
For the Insured service additional 2.20eur cost + 0.30% of the value of insured package.
There is of course the Express Delivery option for which the additional cost is 1.50 eur for Greece and 2.20 eur for Worldwide shipping.
I recommend Registered /Signed For postal service and all the shipping costs I suggest in listings are based on this option of postal services pricelist , which combines security with medium cost.
So, please email me before purchasing and let me know if you would like Regular, Insured or Express Delivery and I will switch your shipping prices.
Refunds and Exchanges
I take care to describe my items as accurately as possible, but please remember that they are handmade so some very slight variations may occur. Please also note that the appearance of colours may vary from monitor to monitor.
Refunds or replacements are accepted if the item is not as described in the listing or if there is a defect, within 7 days of their receiving. Shipping costs are not refunded. The return shipping costs are at buyer's expense.
If for any reason you are not happy with your purchase, please contact me via Etsy conversations.
All items are packaged in a sealed - and always in padded envelope so they should arrive in good condition. We can't be responsible for damage caused in transit. But please contact me if you have a problem and we can work something out.
Additional Policies and FAQs
Please feel free to contact me anytime for any questions or concerns you may have..
recycle ★ reuse ★ reduce + ♥ earth!
Enjoy the ride!
Last Updated February 4, 2014