ArtisanCat

Artisan Cat

Birmingham, United Kingdom 179 Sales On Etsy since 2014

5 out of 5 stars (56)

ArtisanCat

Artisan Cat

Birmingham, United Kingdom | 179 Sales

All Items

Catherine Buggins

Contact shop owner

Catherine Buggins

Announcement    I’m taking a break from making personalised / ‘made to order’ embroidery hoops over December - the listings will be back in January, sorry for any inconvenience

CHRISTMAS ORDER INFO:
To ensure your item(s) arrive in time for Christmas...
• UK & EUROPE - order before 18th December
• USA & CANADA - order before 14th December

Any orders made on Christmas Eve, Christmas Day, Boxing Day or New Year's Day will be shipped as soon as possible

———————————————————————————————————————————————————

Welcome to Artisan Cat! Here you will find hand embroidered hoop art inspired by nature and one of a kind polymer clay jewellery

If you have any queries about anything please don't hesitate to ask, I’ll be happy to help!

For updates follow me on:
• Instagram: instagram.com/artisan_cat
• twitter: twitter.com/artisancat
• Facebook: facebook.com/TheArtisanCat

Thank you for visiting my shop!

Announcement

Last updated on Dec 5, 2019

I’m taking a break from making personalised / ‘made to order’ embroidery hoops over December - the listings will be back in January, sorry for any inconvenience

CHRISTMAS ORDER INFO:
To ensure your item(s) arrive in time for Christmas...
• UK & EUROPE - order before 18th December
• USA & CANADA - order before 14th December

Any orders made on Christmas Eve, Christmas Day, Boxing Day or New Year's Day will be shipped as soon as possible

———————————————————————————————————————————————————

Welcome to Artisan Cat! Here you will find hand embroidered hoop art inspired by nature and one of a kind polymer clay jewellery

If you have any queries about anything please don't hesitate to ask, I’ll be happy to help!

For updates follow me on:
• Instagram: instagram.com/artisan_cat
• twitter: twitter.com/artisancat
• Facebook: facebook.com/TheArtisanCat

Thank you for visiting my shop!

Reviews

Average item review
5 out of 5 stars
(56)
See reviews that mention:
quality 6 shipping 15 customer service 5

Updates

‘Sailing to the Moon’ - This contemporary style wall hanging was inspired by a recent trip to Cornwall. It would be a great addition to any room with a neutral/blue colour scheme. And would definitely suit a Nautical theme! boat
These embroidery hoops are all ready-to-ship, or you can order your very own personalised floral letter hoop 🧵herb
View all 15 updates

About ArtisanCat

Sales 179
On Etsy since 2014

Artisan Cat

Hello! My name is Catherine, I am 24 years old and I love all things creative.

I started my small biz in 2014 making polymer clay charms, necklaces & earrings. Since 2018 I have been focussing more on hand embroidered hoop art inspired by nature.

My aim is to create unique artwork for others to enjoy. All of my handmade items are made with care and attention to detail.

I love to see photos of my work in their new homes so, if you’ve purchased anything from my shop, please do tag me on social media!

Instagram: instagram.com/artisan_cat

twitter: twitter.com/artisancat

Facebook: facebook.com/TheArtisanCat

Shop members

  • Catherine Laura Buggins

    Owner, Maker, Designer

    Designer-maker. Hand embroidered art and polymer clay creations

Shop policies

Last updated on November 6, 2019
Welcome to Artisan Cat! Here you will find hand embroidered hoop art inspired by nature and one of a kind polymer clay jewellery

If you have any queries about anything please don't hesitate to ask, I’ll be happy to help!

For updates follow me on:
• Instagram: instagram.com/artisan_cat
• twitter: twitter.com/artisancat
• Facebook: facebook.com/TheArtisanCat

Thank you for visiting my shop!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I do my very best to ensure that items are protected before they are shipped.

However, I do understand that items can get damaged while being delivered. So in the case that your item is damaged when it arrives please contact me and I will be happy to either make you a new item or give you a refund.
Payment
I accept payments through Paypal, Debit and Credit Cards.
Shipping
Most items will be shipped to you in 3-5 business days after I have received your payment.

For custom orders, shipping time will vary. If you are ordering something for a specific occasion/date make sure you order about 2 weeks in advance. This enables me time to make your item to the best of my ability, it also depends on what you have requested as to how long it will take for me to make it.

CHRISTMAS ORDER INFO:
To ensure your item(s) arrive in time for Christmas...
• UK, EUROPEAN UNION & EUROPE NON-EU - order before 18th December
• USA & CANADA - order before 14th December

Any orders made on Christmas Eve, Christmas Day, Boxing Day or New Year's Day will be shipped as soon as possible
Additional policies and FAQs
If you have any questions please don't hesitate to contact me, I will be happy to help!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Catherine Laura Buggins, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: clbuggins [!at] hotmail.co.uk

Alternatively, you can contact me via post: Catherine Laura Buggins, 57 Camp Lane, Kings Norton, Birmingham, Warwickshire B38 8SL

More information

Last updated on Nov 6, 2019
Frequently asked questions
Custom and personalised orders

At present I don’t take requests for custom embroidery hoops, apart from the personalised and made to order listings on my shop.

I usually allow up to 2 weeks for personalised/made to order items - this ensures that I will have enough time to design & make the item(s) to a high standard & buy more materials if necessary.

Care instructions

All items purchased from my shop must be handled with care to ensure that they last as long as possible.

Polymer clay items should not be kept in direct sunlight and should be prevented from getting wet. If you need to clean your polymer clay item, use a small soft brush or a cloth.

What is Polymer Clay?

Polymer Clay is a type of oven-bake modelling clay. It's lightweight, versatile and comes in a wide range of colours that can be mixed together to create more. I use Sculpey III, Sculpey Premo and FIMO Effect for all of my creations.

Are your polymer clay products suitable for children?

Due to the size and nature of my products, it is not recommended that young children use or wear my Polymer Clay creations.