Jewellery | Soap | Craft

Auckland, New Zealand · 46 Sales


Jewellery | Soap | Craft

Auckland, New Zealand 46 Sales On Etsy since 2009

0 out of 5 stars

Shop owner



ArtisanJouel is taking a short break


Contact shop owner



No reviews in the last year

Anonymous on Oct 1, 2012

5 out of 5 stars

The necklace is gorgeous and carefully made. It came all they way across the ocean to me in no time. I love its delicate, but secure construction. It wears very comfortably, too!

Anonymous on May 16, 2012

5 out of 5 stars

Beautifully done & carefully packaged! Simply lovely!

Anonymous on Aug 16, 2011

5 out of 5 stars

I LOVE my necklace and earrings! They are just beautiful! Artisanjouel is wonderful to buy from! We had a little hic-cup with the mail, but she worked fast to get it fixed!! I will definately buy from her shop again!! Hopefully soon, too! :) Thank you!!!

View all 23 reviews

Shop policies

Last updated on October 24, 2013
Welcome to Artisan Jouel

♥ We have a mixture of handmade and supplies in our shop. We may have more quantities than what is listed so feel free to send us a request if you need a different quantity.
♥If you need any customizations made eg colour, length let me know prior to purchasing.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
♥ I accept paypal as payment. Don't have a paypal account, that is ok, you don't have to, you can still pay without signing up.
♥I don't include a paypal receipt with purchases. If you need one just let me know
♥Payment must be received within 48 hours or the transaction will be cancelled. If you need more time to pay please ask for a reserved listing or let me know prior to purchasing.
♥I also accept NZ Bank Deposits for NZ buyers. Choose 'other' payment method when checking out and send me a convo for bank details.
♥New Zealand orders are generally shipped within 48hrs of payment being received.
♥International orders are shipped within 5 working days. I do not go to the post office everyday but i do at least once a week.
♥I place feedback and mark items as shipped on Etsy so you know your items posted.
♥NZ Shipping: Small items are usually sent via Courier Post. NZ Post or Pass the Parcel may be used for larger orders. Your tracking details if applicable will be convo'd to you.
♥INTERNATIONAL SHIPPING: Flat Rate Shipping! Items are sent by International Air which takes 4-10 days but may take longer due to circumstances outside our control. Shipping does not include insurance. For insurance costs please contact us.

♥Multiple purchases will be packaged together if possible to reduce waste

♥All items will be shipped to the address you provide on ETSY not Paypal. Please ensure this address is correct as i am not responsible for items shipped to incorrect address.

Any fees or taxes upon entering your country's customs are the responsibility of the buyer.

♥Artisan Jouel is not liable for any loss or damages during transit. But please do contact me with any questions as I will try my best to resolve any shipping issue and lodge compensation forms with the appropriate delivery company.
Refunds and Exchanges
♥All sales are considered final. However, exchanges or store credit of purchase price for future purchases can be made if you are not satisfied with your transaction. You must contact me before returning the item and it must be shipped within 7 days of receipt. Buyer is solely responsible for all shipping charges to return the item and to ship replacement. I do my best to accommodate my customers and make sure everyone leaves my shop happy.
Custom pieces are non refundable - however, if you need alterations made i'd be happy to work with you.
Additional policies and FAQs
♥NEW TO ETSY? Help is here with this checkout tutorial-->
♥SALE ITEMS & PROMO CODES - Using an Artisan Jouel coupon code? Simply enter it when checking out to receive your discount.

This all may be a bit confusing if you're new to Etsy so please do not hesitate to send me a message with any questions via an Etsy convo or by email artisanjouel [!at]