Anonymous on May 16, 2012
Beautifully done & carefully packaged! Simply lovely!
Anonymous on Aug 16, 2011
I LOVE my necklace and earrings! They are just beautiful! Artisanjouel is wonderful to buy from! We had a little hic-cup with the mail, but she worked fast to get it fixed!! I will definately buy from her shop again!! Hopefully soon, too! :) Thank you!!!
♥ We have a mixture of handmade and supplies in our shop. We may have more quantities than what is listed so feel free to send us a request if you need a different quantity.
♥If you need any customizations made eg colour, length let me know prior to purchasing.
Accepted payment methods
- Other Method
♥I don't include a paypal receipt with purchases. If you need one just let me know
♥Payment must be received within 48 hours or the transaction will be cancelled. If you need more time to pay please ask for a reserved listing or let me know prior to purchasing.
♥I also accept NZ Bank Deposits for NZ buyers. Choose 'other' payment method when checking out and send me a convo for bank details.
♥International orders are shipped within 5 working days. I do not go to the post office everyday but i do at least once a week.
♥I place feedback and mark items as shipped on Etsy so you know your items posted.
♥NZ Shipping: Small items are usually sent via Courier Post. NZ Post or Pass the Parcel may be used for larger orders. Your tracking details if applicable will be convo'd to you.
♥INTERNATIONAL SHIPPING: Flat Rate Shipping! Items are sent by International Air which takes 4-10 days but may take longer due to circumstances outside our control. Shipping does not include insurance. For insurance costs please contact us.
♥Multiple purchases will be packaged together if possible to reduce waste
♥All items will be shipped to the address you provide on ETSY not Paypal. Please ensure this address is correct as i am not responsible for items shipped to incorrect address.
Any fees or taxes upon entering your country's customs are the responsibility of the buyer.
♥Artisan Jouel is not liable for any loss or damages during transit. But please do contact me with any questions as I will try my best to resolve any shipping issue and lodge compensation forms with the appropriate delivery company.
Refunds and Exchanges
Custom pieces are non refundable - however, if you need alterations made i'd be happy to work with you.
Additional policies and FAQs
♥SALE ITEMS & PROMO CODES - Using an Artisan Jouel coupon code? Simply enter it when checking out to receive your discount.
This all may be a bit confusing if you're new to Etsy so please do not hesitate to send me a message with any questions via an Etsy convo or by email artisanjouel [!at] hotmail.com