If for some reason you are dissatisfied with your purchase, please contact me so we can work together to find a resolution.

Party decorations cannot be re-sold and are not returnable unless an error is made when creating your order.

Shipping is NOT refundable.

DIGITAL ITEMS: Due to one time use nature of our products, refunds are not available. If you would like another size of product other than stated in the listing description, you must request AT TIME of purchase, NOT after the final item has been sent to you. If you wait until after, an editing fee may apply.

I accept payment through Etsy Direct Checkout and PayPal. Please note that you do not need a PayPal account to make your payment.
Processing of orders begins once payment has been received.

TURNAROUND TIME UPDATE/DELAYS: My current processing time is 6-8 full weeks + 3-5 business days for priority shipping -(**COVID19 DELAYS - USPS shipping times may be delayed up to 2 weeks due to a shortage of staff and closed USPS facilities.) Please place your orders far in advance of your event date to allow for any possible delays.

All of my items are made-to-order. **If your event date is less than 6 weeks away, please message me before placing your order to see if it's possible to process your order in time (Rush Order fee may apply) Orders are subject to cancellation if your event date doesn't comply within my processing timeframe.

Please allow up to 6 WEEKS for your order to be completed. This DOES NOT include shipping time.

All orders are shipped via USPS Priority Mail.

IMPORTANT - Please verify that your shipping address is entered correctly when making your purchase. If you need to make a correction to your address, please contact me as soon as possible.

ArtisticAnyaDesigns is not responsible for delays made by USPS due to error, bad weather, or any other unforeseen circumstance.

DIGITAL ITEMS: Sent via email - No physical item(s) will be sent

I try my best to use the exact paper and color that is shown in the listings. Unfortunately, the high quality brands that I use are continuously making changes to the paper available. If a paper or color is discontinued, I make every effort to find a close replacement.

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COLOR VARIANCES
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Please note that the color of your final product may not exactly match what you see on your screen due to variances in how monitors display colors and how printers print the colors. You may also see variances in how colors look on different card stocks as well. Exact color matching is difficult to achieve and cannot be guaranteed.
Thank you for understanding.

DIGITAL PRODUCTS ARE FOR PERSONAL USE ONLY & CANNOT BE SHARED OR RESOLD
Proofs will be sent to your email within 24-48 hrs after receiving all required information from you. Emails will be sent to the address on your Etsy account, unless otherwise specified by you in your order. A high quality jpeg or PDF file will be sent to you for printing.

All files are sent via email. No physical items are mailed unless otherwise specified.

Once you confirm your order and that all information is correct, your file will be deleted. If you require edits after your file is deleted, an editing fee will apply. Please proof carefully before confirming.