Handcrafted Fine Silver Jewelry Inspired by Nature
artisticcreations' Shop Policies
Thank you for taking a moment to view my shop policies. If you have any questions please feel free to contact me.
PayPal, credit cards, and checks are accepted. To use a credit card if you don't have PayPal, choose the PayPal option and look for further instructions. I can also process your credit card through my own credit card service if you prefer not to use Pay pal.
Virginia State residents will be automatically charged 5% sales tax.
Items are not shipped until payment has cleared.
Paid orders ship within 2-3 business days. Custom orders (such as letter pendant necklaces) may take 4-5 days.
Your order will ship to the address you choose during checkout on Etsy, not to your billing (or PayPal) address.
All orders are shipped via USPS First Class mail for a flat rate of $2. If you would like to include insurance on your package or have it shipped Priority mail please contact me and I will be happy to accommodate you.
Refunds and Exchanges
I want you to be happy with your purchase! If you are not please contact me within 7 business days to refund or exchange your order. The buyer is to pay shipping on returned items.
There will be no refunds on custom/personalize items. (unless of course I have made a mistake on the item) I use the information given to me in the notes to seller so please make sure they are accurate.
Additional Policies and FAQs
Please let me know if your purchase is a gift. I will be happy to include a gift card with message. You can let me know in the note to seller box what you would like the card to say, or simply email me here at Etsy.
I do not include a receipt with your order unless you request one.
Feedback is always appreciated! Please just let me know if you have any concerns before leaving feedback. If you need me to delay leaving feedback for you (or to not leave it at all) in the case of a gift purchase or for any other reason, I am happy to do so.
If you are interested in Wholesale you may contact me here at Etsy or at acdanner [!at] gmail.com
Last Updated February 3, 2011