Shop policies
Shipping
Payment options
- Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
- Custom or personalized orders
- Digital downloads
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
More information
Frequently asked questions
Why do the colors look different in real life vs on the computer?
Please note that the colors of products may differ slightly from those you see on your screen due to the nature of monitor color settings. I design my patterns to suit the printing mode so the colors should be very close in real life to what you see on your screen.
Is there more I should know about Refunds and Exchanges?
Please read the product descriptions carefully. I want you to be happy with your purchase. If there is a problem with your item, please contact me within 14 days of delivery to arrange return of goods. Once I have received the item(s) in their original/unused condition, a replacement or refund can be made. Please note that you (the buyer) are responsible for return postage.
What if an order arrives damaged or faulty?
If an order arrives damaged or faulty, please send photographic proof of the damage and the item will be replaced or refunded.
Custom and personalized orders
I can do custom or personalized orders but I reserve the right to decline if I feel that I'm unable to fulfill it in a reasonable amount of time. If I agree to a custom order, the items must be paid for in advance. Please note that custom orders will take a minimum of 6 weeks to complete but possibly longer if I must create images, edit them, design a pattern, have fabric printed and shipped and then final construction of items. Please allow ample time for custom orders.
Who does your illustrations/patterns, who prints your fabrics and who sews your products?
All designs and illustrations are hand-drawn and digitally edited by me. I use these digital images to create unique patterns. These designs are printed onto high quality fabric by Spoonflower. All fabric products are handmade by me.
Is there anything more I should know about payments?
I accept payments through Paypal, credit and debit cards. I will ship orders after payments have been received.
If you do not pay immediately at checkout, please make your payment within 3 days or I will have to cancel your order and relist the item. I will contact you before the 3 days are up to give you a chance to make payment. Please contact me if there are any problems.