
ArtofGlassShop is taking a short break
Reviews
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Kate on Jun 6, 2022
5 out of 5 starsGreat buying experience - item exactly as photos and as described. I asked the seller if delivery could be prompt as it was a birthday gift and a bank holiday was looming and seller kindly obliged sending item very swiftly.
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Joanne on May 23, 2022
5 out of 5 starsI love my vase . It came on time and was exactly as photo showed .
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Rob on May 19, 2022
5 out of 5 starsThis seller is hands down the best I’ve come across. I had an issue which was out of his control, but he didn’t hesitate to fix it immediately, with no questions asked. It’s rare to get a seller like this that sells high quality goods, has impeccable customer service, goes out of their way to assist in every way and immediately fixes issues if they arise. I wouldn’t hesitate to purchase anything and spend any sum with this seller, as I know he has perfect customer service and the highest quality glass.
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Marsha on Apr 27, 2022
5 out of 5 starsTransaction went well. Recommend this seller. Lovely Murano art glass. Thank You
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Nester on Apr 26, 2022
5 out of 5 starsThis is certainly a substantial and beautifully made glass and as described, though I had made an assumption that it was a wine glass. It's actually more like a very classy sundae glass but I don't mind at all as it's fab and beautiful. Daniel communicated/acknowledged my order which is always nice - not all traders do so. Many thanks then, the glass is much appreciated and I'll try my best not to break it so that one day it will appear for sale once more in the same excellent condition for someone else to enjoy.
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James on Apr 21, 2022
5 out of 5 starsThe item arrived very quickly and well packaged from UK to US. Do not hesitate about ordering from Dan. This fit perfectly with my collection.
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BA on Apr 16, 2022
5 out of 5 starsEven more stunning in person! Great shop, with prices that match the quality and rarity of the items. The jar was packaged expertly, and everything about the experience was sufficient.
About ArtofGlassShop
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Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
You are also entitled to a refund if you simply change your mind and do not want the item - however, in these instances, you will be responsible for the return shipping cost and we will refund the amount you paid, less our shipping cost, providing you contact us within 14 days of receipt and return the item to us in the original condition it was received. If you need clarification on any of these points please don't hesitate to contact us.
Payment
I accept credit & debit card payment via PayPal and Etsy Direct Payments.
I can also accept payment by £GB cheque sent in the post; but cannot ship items until the payment has cleared through my account (usually 7 working days from receipt of cheque).
I can accept bank transfer, but buyers must pay all incurring fees(if any), thanks.
Shipping
All goods are normally dispatched within 24 hours of receiving payment, Monday-Friday, sometimes on Saturday too :-)
We pack professionally using multiple layers of bubble-wrap, polystyrene chips, strong boxes and clearly marked 'FRAGILE' all over.
All items are sent via a trackable service:
UK orders are dispatched using Royal Mail 'Signed For', Royal Mail 'Special Delivery' or UPS. Depending on weight, value etc.
International orders under Royal Mail's 2kg weight limit are sent via their 'International Signed For' service.
Orders over 2kg are sent via Fedex, UPS or Parcel Force.
"With Another Item" shipping: you are more than likely to receive a partial refund, so please don't take too much notice of these extra costs! I will sort it all out once I have wrapped & boxed the items and will contact you.