artsavvystudio

Illustration . Prints & Originals

Erie, Pennsylvania

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Melissa

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Melissa

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Shop policies

Last updated on May 9, 2022

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Welcome to the policies page of Art Savvy Studio's Etsy shop! I take great care and pride in ensuring that all of my customers experience a smooth and efficient shopping and shipping experience with Art Savvy Studio.

All of the work that you see here in my shop was imagined, illustrated, assembled and photographed by me, Melissa McGraw Petrusch ♥

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You will find that I have attempted to answer as many questions or concerns you may have in this section of the shop, however, if you have a question or concern that hasn't been answered, please convo me right away and I will answer your question to the best of my ability.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I currently accept only Paypal transactions. Thank You!

Please note: You do not have to have a Paypal account to purchase an item using paypal. After clicking "add to cart" - click on "pay using Paypal" - scroll toward bottom of page and click on "I don't have a Paypal account" - follow instructions.
Easy Peasy! :) If at anytime you have a question regarding checkout, convo me and I will guide you through the process.

Using Paypal is the safest and fastest way to get your order to me so I can get it shipped out promptly.

Please ensure that your Paypal address is correct...thank you!

All Pennsylvania residents will be charged a 6% sales tax on the total of your order.

If I haven't received your payment within 3 days of placing your order, I will cancel the order.

Shipping

Art Savvy Studio ships orders a minimum of two times per week via the USPS (United States Postal Service) First Class Mail. Under normal circumstances, shipping usually takes 3-10 business days to arrive. If your order hasn't arrived after 2 business weeks, please contact me to remedy the delay.

I do ship internationally, and depending on where you are located, shipping times will vary. If you need a specific time of order arrival, please convo me and I will provide you with that information to the best of my ability.

In most cases, I try really hard to get orders out the next business day after payment has been received, however, please allow up to 48 hours for your order to ship out after payment has been received. I will promptly mark your item as shipped the day that it goes out.

If you would like to purchase shipping insurance on your order, please convo me prior to placing the order, for a quote.

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I advertise my shop as READY MADE. All pieces (except prints and originals) that are listed in my shop are stocked in my studio at one. If you would like to purchase a quantity of more than one of the same item, please convo me so I can set up a special listing for you. Please note, however, that it may take up to a week for your order to ship as I will have to list the custom order as "made to order"

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When there is an influx of orders, I will post in my shop announcement whether or not certain items will be at a "made to order" status. In addition, production time changes and shipping time changes will be announced as needed.

Additional policies and FAQs

All of the artwork I create for my shop and each "one-of-a-kind" piece are copyrighted originals. Please do not use any artwork, digital illustration, or image you see that is created by me. Thank you!

**PLEASE NOTE: All computer monitors are different. Slight variations in color on each piece may occur from one monitor to the next. Because of this, all items are sold "as-shown". I take great care in providing the best pictoral, and descriptive, representations of my pieces to my customers as I possibly can.

♥♥ Where else can you find me? ♥♥

visit my website: www.artsavvystudio.com

follow my blog: www.artsavvystudio.blogspot.com

Melissa xo