I have various discount codes. If you are buying multiple items, please contact me and I can give you a personalised code.

Most stamps are sent in a protective glassine envelope (which are made from pure pine wood cellulose which is 100% recyclable. They do not contain chemical softeners.) within a card to protect them on their postal journey to you. My standard delivery is first class in the UK, and airmail for international orders. In the UK, you can expect to receive your order within 1-2 working days of shipping. For International orders, delivery can be expected within 5-7 working days. Delivery times at Christmas and during other Public Holiday periods may take longer. Unfortunately, Royal Mail and our world postal agencies are outside of my control and some orders may take longer to arrive. If you have not received your order within 14 days (UK) or 28 days (International), we may need to submit a claim to Royal Mail. Tracking is not included in standard delivery. For most items, I offer an option to upgrade your shipping to include tracking.

Commissions and custom orders are likely to take longer than 3 days to design and make but we will discuss this when we agree the work.

As an etsy buyer myself, I know that international customs comes with the territory so request that my international customers consider this when making a purchase with Art Stamped. I request my buyers pay any custom fees. I am based in the UK.

Please note that the colour of the stamps in the photos may differ slightly from the real colour due to photography, computer screen colour and/or filters applied to bring out the definition of the stamps/ artwork. If you are concerned about colour matching, let me know and I can provide you with more information.

If you would like to use any of my work for public or private use images, please contact me.

Caring for your Art Stamped piece: Your Art Stamped piece needs little care but due to the nature of the work, it is best if you do not place it directly above or near a radiator or heating device.

GDPR Compliant Data Privacy Policy

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of stamp artwork, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Suzanne Rae am the data controller of your personal information. If you have any questions or concerns, you may contact me at suzanne [!at] artstamped.com. Alternately, you may mail me at: Suzanne Rae @ Art Stamped, Malt Kiln Cottage, Day Lane, Darley, HG3 2QR.