asecretcove

A Secret Cove Handmade Accessories

35 Sales

asecretcove

A Secret Cove Handmade Accessories

35 Sales On Etsy since 2010

0 out of 5 stars
(8)

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asecretcove

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Shop policies

Last updated on April 1, 2012
A Secret Cove strives to provide the best quality accessories to every customer.
However, as all items are handmade, the jewelry might not be in tip top condition.
Please respect the fact that vintage items are not meant to be new.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept both local and international orders.

Payment can be made via bank transfer (for local orders) or Paypal (for international orders).

As per Etsy's policy, please kindly make your payment within 3 days, else the transaction would have deemed to lapse and would be cancelled.
If you are serious in buying and are unable to make your payment within the stipulated time, do convo us and we would do our best to compromise.
Shipping
To ensure that you receive all items intact, I will bubble wrap them before shipping them out. I will ensure that all items are in good condition before I send them out.

If item(s) is/are fragile, i will pack them in a sturdy box on top of bubble wrapping them.

I ship to everywhere in the world via Registered Air Mail by Singpost. The package will be delivered to your doorstep and your signature would be required to accept it.

I will ship your order 1-3 days upon receiving your payment. After I have shipped your package, you will receive an email containing your tracking number for you to trace your package.

Items are shipped to the Etsy address provided at checkout, unless the buyer requests otherwise.
Refunds and Exchanges
All items sold are non-refundable and non-exchangeable.

If you have any questions or concerns regarding your order, please contact me immediately after you have received your item(s).
Additional policies and FAQs
Frequently Asked Questions (FAQ)

1. Do you accept custom orders?

Yes, we do! Do convo us or email us at asecretcove[!at]gmail.com with your sketch or requirements. We will try our best to accommodate your request.

2. How do I take care of my purchased items?

You are purchasing a unique, handmade design and it will require a little extra care and attention. If possible, wrap your item in a small piece of soft cloth and keep it the pouch. Place the pouch at a dry and cool place, away from sun and water.

Please do not get your item in contact with any liquid, perfume, etc, which can tarnish silver and weaken metal components over the years, particularly if left out in a humid environment.

It would be a good practice to remove your item when you are engaging in any form of exercise.

3. Do you do wholesale?

We do wholesale at customer's request. However, as not all charms are readily available, please convo us with your needs and quantity needed. Wholesale usually takes a longer time to be completed, thus, we seek your understanding to wait patiently for the orders.