Announcement Engagement Rings and wedding bands made from ethical materials with love in our New Zealand workshop.
Engagement Rings and wedding bands made from ethical materials with love in our New Zealand workshop.
Keren Leah Hardgrave on Oct 21, 2016
Absolutely in love with our custom order of the woodland trees wedding band in 5mm Palladium. It's exactly as we imagined and my fiance is delighted with it. Such fantastic customer service and we also adore the wooden box - so unique and special. Thanks for making this such a lovely and easy process.
Marissa H on Oct 18, 2016
The best customer service I have ever experienced on Etsy. My husband is in love with is ring. It is so nice to have something special made by a true artist. Laurel also went out of her way to ensure that we had the ring in time for our ceremony- she went above and beyond. We were so touched by the thoughtfulness of everyone at Ash Hilton Jewellery. We are so full of gratitude and would absolutely recommend this jewelry to anyone admiring this Etsy shop. The ring- true to its description and photos-- is even better in person. And it's so cool to see him wearing something he actually likes and enjoys wearing -- not a ring he picked out at a jewelry store because he had to pick something... If it's something you will wear forever, it should be something special :) and this ring is very special.
A family business making ethical jewelry.
Hi! Ash started making Jewellery in 2003 after years of slogging away as a chef in kitchens in New Zealand and on yachts overseas. His Mum recommended a Jewellery course as a distraction and Ash took to it immediately. Loving the way materials influenced the design and the design influenced the materials, Ash finally found a way to express all those good ideas he had floating around his head while whisking hollandaise.
With lots of help and advice from his galleries, Ash was able to quit his day job and work on Jewellery full-time in 2005. Around this time, he started training up his Sister Siggy to do finishing work and she’s been in the workshop ever since (taking time out to have 3 beautiful boys along the way).
Also around this time, a young gal from Texas found her way to the very deep South and was introduced to Ash by her sweet Kiwi Cousin. Luckily, Ash took to her immediately. That gal is me, Laurel. In 2009, I was able to quit my day job and become a partner in the business. Also in 2009, we welcomed our first son, Henry Hilton. Our second little boy, Truman Mossyburn Hilton joined us in January 2012.
We couldn’t be happier that we get to have a true family business and both get to see our boys grow up alongside our daily work-whether they’re stealing Ash’s pliers from the workshop or demanding to be fed with one hand while Laurel types with the other. We split out time pretty equally between work and the kids which is awesome for two reasons: 1) It is so awesome to hang out with your kids all day, and 2) It is so awesome not to have to hang out with your kids all day.
We absolutely couldn't do this without help from the amazing Pip, our lovely friend that joined our business in 2014 and is the nicest, funniest and most capable point of contact for people getting in touch with us. You should send us an email even if you don't want to buy any jewellery, she's just fun to talk to.
Since joining the Etsy community, we've found a real niche working with couples to design their perfect wedding bands and engagement rings. It's a process that we love and we feel so honored to be involved in creating something that people will wear everyday for the rest of their lives. We think people really appreciate our use of ethical materials and practices, something we incorporate into our whole life-both business and personal.
We are very lucky to have been featured on several blogs. Here are a few:
Owner, Maker, Designer
Ash makes and designs all the jewelry in our shop. He also looks after the boys while Laurel works in the office, makes dinner almost every night and is chief kindling chopper and gardener.
Owner, Keyboards, Customer Service
I'm the chief convo-answerer. I'm originally from Texas so I LOVE getting to know each and everyone of you and probably talk way too much and will ask you a lot of questions about your wedding that have nothing to do with your rings because I'm nosy
Production Assistant, Sandpaperer, Maker Of Black Fingerprints On The Walls
Siggy is Ash's bad ass sister that has been in the workshop since very nearly the beginning of it all. She's got incredible style, three beautiful boys and is the one we call when we have a crisis of mathematics. Siggy for president!
Customer Service, Shipper, Assistant
Pip is amazing!!! She is so nice and super talented and really just the best ever. She mainly looks after our customers through our own web site, but occasionally fills in around these parts when Laurel goes on holiday.
- Accepts Etsy gift cards
Returns & exchanges
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalized orders
We are happy to accept custom and personlized orders, from inside engraving to custom designed outside engravings to adding additional gemstones or changing the type of metal used for the piece. Just get in touch via Convo.
The best way to get your finger size is to visit a jewelry store in person. We will do the first resize free of charge*, but if you use the method below, you can hopefully avoid the hassle of sending your rings back to us.
• Decide what width you want your ring to be.
• Find a ring that is that width and fits your finger.
• Have the jeweler measure that ring on a sizing mandrel to the leading edge of the ring (they will know what that means).
You can also purchase a plastic ring-sizer such as this: http://tinyurl.com/gqqxkzj
*Please note that rings with stones may require additional time or incur a fee to resize. Titanium rings can't be resized.
Over time, matte finished jewellery will be come more shiny and shiny jewellery will become more matte. You can always return your matte jewellery back to it's original finish by buffing it lightly with a green 3M type dish scrubber or super-fine sandpaper. Be careful to avoid any set stones and the engraving/etching.
We are always happy to re-etch and blacken outside engravings/etchings for the cost of postage only.
Gift wrapping and packaging
We purposefully use as minimal packaging as possible, we think it's really important to make as little environmental impact as possible. As much of our packaging as possible is made from recycled and recyclable materials, so please do recycle the mailers.
All orders over $1000 are packaged in a handmade wooden ring box made from sustainably harvested New Zealand hardwood. This are available for purchase for all other orders as well.
We are happy to gift wrap, just drop us a line and we'll make it happen!
So that we can spend as much time as possible with our kiddos while they're little-bitties, we only answer convos on M-W-F mornings New Zealand time (so S-T-Th for most of the world). Thank you so much for allowing us this time to soak it up! It goes so quick!