HuusHome

Decor for Simple Living

Campbell River, Canada On Etsy since 2013

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

HuusHome

Decor for Simple Living

Campbell River, Canada | 2,443 Sales

HuusHome is taking a short break

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Note from shop owner ***NEW SHOP OPENING SUMMER 2020!***
Huus Home is a handmade home decor shop designed for simple living. I closed my children's play tent & accessories shop in 2017 and am now excited to shift my focus to interior decor creations.

Note from shop owner

Last updated on Apr 18, 2020

***NEW SHOP OPENING SUMMER 2020!***
Huus Home is a handmade home decor shop designed for simple living. I closed my children's play tent & accessories shop in 2017 and am now excited to shift my focus to interior decor creations.

Darlyn Simpson

Contact shop owner

Darlyn Simpson

Reviews

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quality 101 shipping 58 customer service 49

About HuusHome

Sales 2,443
On Etsy since 2013

Simple Living

Huus Home opening summer 2020!

Creative handmade interior decor designed for inspirational, simple living.

Shop members

  • Darlyn Simpson

    Owner, Designer

    I love being creative, am crazy about my daughter and have an amazing husband! I left the corporate world to care for my daughter with special needs and haven't looked back. This marketplace has allowed me to be both creative and flexible.

Shop policies

Last updated on April 18, 2020
I strive to make long lasting, quality products and put every effort into treating my customers like they deserve to be treated! Please carefully read all of my policies before purchasing and if you should have any issues with your order, shipping, or quality of the product, please do not hesitate to contact me and I will do everything in my power to make things right for you so that you enjoy your experience with me and Huus Home!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I am happy to honor a 14 day return policy on regular ordered items that have not be customized or altered on request. This return policy begins from the date of arrival at your location and will be valid until the date the package is marked for return shipment. Refunds do not include cost of shipping.

Even though measurements are listed in each of my listings, I completely understand what it’s like to envision a purchase only to realize it is larger or smaller than what you thought. Please measure your space accordingly and if you have constraints on space, please contact me for a custom size. If you still ordered the wrong size or if it just doesn’t work for your space, please let me know and I can work with you to return the order.

***Cost of returning an item for a straight refund or exchange are the responsibility of the purchaser (except in cases of a defective item or wrong item sent). Items must be sent with tracking numbers and must be sent within the 14 day return window. Once an item is returned, the refund or exchange process will begin, but not until the item has arrived back with Huus Home.

***Custom orders – I am not able to accept returns or offer refunds for custom orders or sizes or alterations to the item. (Except in the case of a defective or damaged item – please contact me in this case).
Payment
Methods of payment accepted are PayPal, MasterCard, Visa, American Express, Discover and Debit Card (all via direct checkout available on Etsy). My shop also accepts Etsy Gift Cards.
Shipping
All items are shipped using Canada Post. Please check the shipping tab on each listing for expected turnaround time of when your item is ready to ship. This will vary from item to item and during busy times. Your order receipt on Etsy should outline the date your order is expected to go out for shipping.

*** US & INTERNATIONAL CUSTOMERS IMPORTANT - Please note that duties and taxes are not included in the shipping fee and you will be responsible for those extra charges. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office. Huus Home is not responsible for customs fees/charges. All packages will be marked 'merchandise' and will have the purchase price displayed on the customs form. Huus Home will not mark 'gift' or alter the price to avoid fees.

***TRACKING & INSURANCE - Please see your destination below, under Canada, US or International for information on what's included in your standard shipping fee.

***Huus Home is not personally responsible for damage/loss/delay of items by the postal service en route for delivery. Please see shipping notes below regarding package insurance. However, as a sign of good will, I make every effort to make my customers happy with their overall experience and will work with you to get you your product exactly as you expected it! Since originally opening in 2013, I am very pleased to say that I have never experienced any undelivered packages or damages occurred during shipping!

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SHIPPING WITHIN CANADA – Small single items may be envelope packed and could possibly arrive within a few business days after shipping. Larger or multiple items are boxed and are shipped Expedited (2-4 business days) with $100 CAD insurance and tracking included. If you wish to insure your package for the full value, please advise before the expected shipping date.
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SHIPPING TO USA – Small single items may be envelope packed and are shipped using standard ground shipping. Larger items or multiple items are usually shipped using Expedited 5-7 business day service (expect 6-10 business days in some instances). This is not guaranteed 5-7 business days so if you have a specific deadline, please advise and we can work out the extra charges for a faster, guaranteed delivery time. This includes $100 CAD insurance coverage for loss or damage and tracking. If you wish to insure your package for the full value, please advise before the expected shipping date.
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SHIPPING INTERNATIONAL – Small single items may be envelope packed and are generally shipped Small Packet International Ground - which can take 4-6 weeks for delivery. This includes tracking but no insurance. Larger items or multiple items are boxed and shipped Small Packet International Air. This service is expected to take 10 business days but can be longer due to unforeseeable customs delays. This does NOT include tracking or insurance. Your package will not be traceable. ***If you wish to insure your package for the full value or add tracking to your shipping, please advise before purchasing.
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Additional policies and FAQs
Wholesale Inquiries – Please contact me to discuss larger order discounts. Some of my items are handmade by me and I am not able to mass produce my products, therefore I may not be able to offer competitive wholesale prices. I am willing to work with you to come up with a suitable large order discount and free shipping agreement.