AskelaDesigns

Handcrafted Quality!

Wetaskiwin, Canada

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Theresa

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Theresa

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Shop policies

Last updated on May 10, 2022

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Thank you for visiting my Etsy shop. I love making jewelry and I hope you'll enjoy receiving my little creations.

Please read over my shop policies prior to placing your order. If you have any questions, don't hesitate to contact me.

New to Etsy? Use this guide to help you with your purchase: http://www.etsy.com/help_guide_checkout.php

Accepted payment methods

Paypal
Returns and exchanges
I want you to be satisfied with your purchase. If for any reason you are not, however, please contact me so that the issue can be resolved. I will happily exchange or replace your item as long as you contact me within 4 days of receiving it. Item must be returned in it's original unworn condition, and packaged carefully. You will be responsible for all shipping costs incurred in the return of the item.

I CANNOT accept returns for earrings, or custom orders. These sales are final.

If for some reason there is an error in your order, please notify me right away and I will remedy the situation.
Payment
At this time I only accept papal, I will ship your item when payment is received. Please pay within 48 hours of purchase or unfortunately it will be cancelled.
It's very important to use the same mailing address as your Paypal account.
Shipping
Objects are carefully packaged to insure your item arrives safely.

PLEASE double check your shipping address!

ORDERS WILL BE SHIPPED TO THE ADDRESS YOU PROVIDE TO ETSY, unless you specify otherwise. If the address in Paypal and Etsy do not match, I will ship to the Etsy address by default.

I cannot be held responsible for any packages not delivered due to incorrect addresses or postal codes.

I will be using Canada Post for my shipping, I am not responsible for any damages that may happen after I drop it off with the postal service.

All orders are processed and packaged within 24 to 36 hours and item will ship within 1-3 days once I have received payment.

International recipients may be required to pay customs fees or duties. You are responsible for paying the fees incurred in your respective countries. I must list the value of the item when shipping, and cannot legally ship a package marked as 'gift' to avoid these duties.
Additional policies and FAQs
Please contact me if you would like a custom order.

All works are designed and made by me, Theresa Nelson.