atelaine

New York, United States
554 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    atelier•elaine
Check out my depop’s for my up-to-date customer reviews!
depop.com/goldlaine
depop.com/mimoya
Located in NEW YORK, EST Timezone

Announcement

Last updated on Oct 20, 2021

atelier•elaine
Check out my depop’s for my up-to-date customer reviews!
depop.com/goldlaine
depop.com/mimoya
Located in NEW YORK, EST Timezone

Items

554 Sales
 

All Items

nerdcake

Contact shop owner

nerdcake

Reviews

No reviews in the last year
See reviews that mention:
Quality 7 Shipping 29 Customer service 16

About atelaine

Sales 554
On Etsy since 2013

Hello Etsy.

Hi! My name is Elaine.
I’m from New York, graduated with a BFA in Animation with Honors,

It all started in 2013, during my sophomore year of highschool, I first started off making my own hemp bracelets, and then thought of selling them.. and years later on and off etsy and going through many changes in my store, here I am in 2021, with 8 years under my belt. I'm all about growth and will continue to expand so please feel free to follow me on Etsy or any of my social media!

https://instagram.com/at_elaine
https://instagram.com/goldlaine
https://instagram.com/mimoya.shop

depop: @goldlaine @mimoya

Think about opening an etsy shop? Use this link to get 40 free listings for you and me! (activates once first listing is up)
http://etsy.me/1baFvLo

Have a great day!

Shop members

  • Elaine

    Owner

    BFA Animation Honors Major. NY.

Production partners

  • Stickerapp

    United States

    Prints Stickers for individual artists and etc. Has been in business for 9 years providing services to up-and-coming creative customers! Great Quality printed at an ease of buttons.

Shop policies

Last updated on May 6, 2021
Hello! Welcome to my shop! Atelaine (play off on “atelier” and my name, Elaine 😊)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
There is No Refunds for mis-communication or lack of information for an order.
After purchase that required such, I always message the buyer if they forgot to include information/choices, I will inquire and give 3-5 days to message me back with the needed information, and if that information is not provided I clearly state the default option I go for in the description of the item and in the message I send to the buyer. So once the product is shipped out, there’s not much I can do once it’s not in my hands anymore.

If the package is damaged during delivery, I require a picture(s) of proof before discussing any replacements or refunds.
Payment
Payment is accepted through Paypal or Direct Checkout.
The product will not begin/ship if payment is not received.
Shipping
Shipping depends on the item being sold. Always through USPS unless otherwise.

I will always ship as soon as I can. Sometimes I get busy so your patience and understanding is greatly appreciated!! Typical processing time is 3-5 days, but never more than a week unless specified.

Once it is shipped out please know that it is no longer under my control as it is under the care of USPS at that point. If anything happens please just message me and I can help you as best as I can, but I'm not responsible for USPS actions.
Sometimes tracking updates are slow, and things happen on USPS end of things too, so don't worry too soon!

** To keep my shipping & handling charges low, I do occasionally upcycle and re-use packing supplies such as package envelopes
I use package envelopes that are in good condition, sanitize all materials, and use decorating means to cover up any marks or previous labels! :)
This is a plus on saving paper/plastic (yay earth!! and recycling!!!), and easy on your pocket, so please excuse the used-nature of packaging if this is the case. ^_^ (I do use new envelopes aswell so this is just a heads-up)
Additional policies and FAQs
I always test my products for durability before shipping out, and I also include a reminder to be careful with specific products if being gentle is a must in handling and usage.
If your product happens to break while usage in some way within 30 days of delivery and you wish to get a replacement product, you must PROVIDE A PICTURE as proof and pay for the product replacement's shipping if your order was previously under $10. (any order over $10 is eligible for free replacement shipping)