AteleLana

Kiev, Ukraine · 236 Sales

AteleLana

Kiev, Ukraine 236 Sales On Etsy since 2014

4.5 out of 5 stars
(69)

Shop owner

AteleLana

Contact

Announcement   Dear guests, welcome to my shop! Special offer for wholesale buyers:
SALE 7% off - minimum purchase to get discount is $20 USD (code LANAW7).
SALE 10% off - minimum purchase to get discount is $50 USD (code LANAW10).
SALE 15% off - minimum purchase to get discount is $100 USD (code LANAW15).
Please enter code in discount field during checkout process. No refunds can be given if discount code isn't used.

Announcement

Last updated on Jul 10, 2017

Dear guests, welcome to my shop! Special offer for wholesale buyers:
SALE 7% off - minimum purchase to get discount is $20 USD (code LANAW7).
SALE 10% off - minimum purchase to get discount is $50 USD (code LANAW10).
SALE 15% off - minimum purchase to get discount is $100 USD (code LANAW15).
Please enter code in discount field during checkout process. No refunds can be given if discount code isn't used.

AteleLana

Contact shop owner

AteleLana

Wooden walnut jewelry box. Wooden box carved
Wooden walnut jewelry box. Wooden box carved
$16.99
Wooden jewelry box. Wooden box carved
Wooden jewelry box. Wooden box carved
$26.15
View all 121 items

Reviews

Average item review
4.5 out of 5 stars
(69)
View all 69 reviews

Shop policies

Last updated on July 10, 2014
Hello, friend!

Welcome to my shop and thank you for taking the time to stop by. I'm Svetlana. I design stuff as far as I remember myself. I am located in Kiev Ukraine.
The apron styles are all ORIGINAL АteleLan designs. All listed aprons are finished and ready to ship. I offer beautiful and emotional things handmade, which are made with great love. Please feel free to contact me if you have any questions!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We accept PayPal or Credit Cards only.
• Your items will be made and shipped only after the payment is cleared.
• If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout:
http://www.etsy.com/help/article/361
Shipping
♥ All items will be carefully packaged and sent within 5 business days after payment is received!
(Some items may need more time. If processing time is more than 5 days - you will find it in item description )

✔ Shipping address:
• Please make sure your Etsy address is correct during the checkout. I will send your package to this address and not the Paypal one.
✔ Terms & Delivery time:
• Shipping usually takes about 1-3 weeks.
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee exact arrival time.
Here are approximate terms of shipping:
- USA: 1,5 - 2,5 weeks
- Canada: 2-3 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Australian custom)
- Europe: 1-2 weeks
- Rest of World: 2-3 weeks
✔ Shipping method:
• All packages are sent via international registered airmail from Kiev, Ukraine.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post. So I can track your package only while it's in Ukraine.
• Express shipping via EMS is available upon request. Please contact me if you need it before placing an order, so we can adjust shipping prices.
Shipping charges for EMS is $45 for any amount of items and destination country. Delivery time: 4-7 business days.
✔ Custom Fees and Duties
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
Refunds and Exchanges
I want my clients to be happy, so convo me if you have any problems

✔ Returns are welcome within two weeks after delivery, so feel free to contact me for further information.

✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact me before leaving a feedback.

✔ If your package was returned to me as unclaimed I'll contact you for further information on delivery or canceling an order.

✔ If you have some problems during the shipping (package does not come, it takes too long and you are in hurry) - please contact for help.

✔If you wish to cancel transaction (before the order was made and sent), plaese, note, that there is non-refundable 10%.
Additional policies and FAQs
✔ FAQs about tracking the order:

Ⓠ. I can not track my order, USPS does not give me any information.
Ⓐ. Information about your order will be available only after will be registered in your country post system (it may take up to 2 weeks)
If you are not from USA, just copy tracking number and check it on the site your post
(some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post)

Ⓠ. Where I can find tracking number of my parcel?
Ⓐ. Your account > Purchases > Invoice

Ⓠ. I can not track my order, in the post system of my country, how I can be sure that it was sent?
Ⓐ. You can track your parcel on site of Ukrainian post:
http://www.ukrposhta.com/www/upost_en.nsf/search_post?openpage
it shows the last place in Ukraine where your parcel was registered.