Anonymous on Apr 17, 2011
I'm very pleased with this purchase and I am about to order more in different colours. Thank you, Erika for sending me the sample of 13 different colours! The shawl is beautifully knitted, arrived on schedule and it feels nso comfortable. I love the quirky design that is also classic. I will be enjoying this piece for years to come.
Atelier44 is a family venture. Erika puts everything together, knitting-wise, with great care and a meticulous attitude that comes from her north-romanian background, where she started knitting since she was 10. Vic tries to put his design background to good use in presenting Erika's work through photos, labels and this etsy shop layout. We take great care of every detail and hope that you will find something you'll like.
Please note that everything is knitted and packed in a smoke & pet free environment.
Accepted payment methods
For the made to order items, please allow 7-10 business days for your order to be made and prepared for shipment.
We ship from Romania, using priority mail.
We ship everywhere in the world, if your country is not listed please convo us for details regarding the shipping cost and time.
We are happy to ship your items with insurance for an additional shipping fee. Please convo us for the exact rate prior to purchasing so that we may adjust the pricing.
Should your etsy address & paypal address not match, we will ship to your etsy address, unless you specify otherwise in the "notes to seller" section of the checkout.
If you purchased an item as a gift for someone else and would like the item shipped directly to the recipient, please include the name and address information in the notes to seller.
If we do not receive payment within a day of your purchase, we'll send you a reminder invoice. Within three days, the transaction will be canceled and the item will be re-listed.
Refunds and Exchanges
Unfortunately, we cannot refund (or be held responsible) for lost orders. If there is a problem, convo us and we will do our best to try and work it out, but we cannot give you a refund on a lost order (you can ask for insurance before we ship your items if you want to make sure you won't have a lost package).
Additional policies and FAQs
We'll be happy to make custom orders. We do require 7-10 business days to make the item and prepare it for shipping. Convo us to let us know what you want, and we'll do our best to make it happen.
If you enjoyed our products and our shop, we would truly appreciate your positive feedback. Customer satisfaction is very important to us, so if you have any reason not to be happy please convo us or write to us at atelier44.ro [at] gmail.com and we'll find a way to work everything out. Thank you!
Please note that colours on the screen may vary slightly from the actual ones.