atelierpompadour

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Stradella, Italy 1286 Sales On Etsy since 2009

5 out of 5 stars
(517)

Shop owner

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Announcement   Unique handmade mini artist animal plushies in matchbox, created to spread love and bring softness and many warm smiles to you and your loved ones!
Made with 100% wool felt. The felt I use is certified toxin-free and meets European toy standards (EN71-2 and EN71-3)

I ship from ITALY, so if you are shopping for a special occasion plan you purchases in advance:
at least two weeks for North America and Australia
one week for Europe and Italy
If your country's not listed, contact me for shipping costs.
I ship with Posta raccomandata e Posta Raccomandata Internazionale so you will have a tracking number to follow your order.

This items ARE NOT CERTIFICATED TOYS but decorative item.
SMALL PARTS not for children under 3 years.
ADULT SUPERVISION REQUIRED

New to Etsy and not sure about the check out procedure?
this explains it all: http://www.etsy.com/help_guide_checkout.php

You can join me here:
www.facebook.com/atelierpompadour
www.facebook.com/paola.panelli
it.pinterest.com/paola_panelli/
instagram.com/atelierpompadour/

Announcement

Last updated on Sep 26, 2018

Unique handmade mini artist animal plushies in matchbox, created to spread love and bring softness and many warm smiles to you and your loved ones!
Made with 100% wool felt. The felt I use is certified toxin-free and meets European toy standards (EN71-2 and EN71-3)

I ship from ITALY, so if you are shopping for a special occasion plan you purchases in advance:
at least two weeks for North America and Australia
one week for Europe and Italy
If your country's not listed, contact me for shipping costs.
I ship with Posta raccomandata e Posta Raccomandata Internazionale so you will have a tracking number to follow your order.

This items ARE NOT CERTIFICATED TOYS but decorative item.
SMALL PARTS not for children under 3 years.
ADULT SUPERVISION REQUIRED

New to Etsy and not sure about the check out procedure?
this explains it all: http://www.etsy.com/help_guide_checkout.php

You can join me here:
www.facebook.com/atelierpompadour
www.facebook.com/paola.panelli
it.pinterest.com/paola_panelli/
instagram.com/atelierpompadour/

Paola

Contact shop owner

Paola

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Reviews

Average item review
5 out of 5 stars
(517)
View all 517 reviews

About

Paola put her heart in what she makes

Mi piace fare le cose che mi portano indietro nel tempo. Mi piace cucire durante le silenziose ore della sera,scandite dal rintocco delle ore dell'orologio della torre del mio paese.
Non posso vivere senza:
viaggiare
leggere
cucire
cioccolato
Tati e Otto i miei bimbi pelosi
fiori
libri
e sogni
non necessariamente in questo ordine

Shop members

  • Paola

    Owner, Maker, Designer, Curator

    Paola lives in a little town in Northern Italy at the foot of vineyard hills in Oltrepò Pavese. She draws and paint since she was a child. Later she discovered that nedlework is, for her, a very relaxing activity.

  • Tati

    Head Of Security & Shop Helpers

    Her assistant, she says that she loves mice but, sometimes, when Paola don't see, she tries to steal one!

  • Otto

    Assistant

    As lazy as cute!

Shop policies

Last updated on September 12, 2017
Welcome to ATELIER POMPADOUR shop!
Please feel free to contact me with any questions (panpaola@yahoo.it).
I would love to hear your requests, comments, suggestions.

---------------------------------------------------------------
Benvenuto in Atelier Pompadour!
Contattami per ogni dubbio, richiesta, suggerimento (panpaola@yahoo.it).

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I take great care to portray the items in my shop as accurately as possible using photography and descriptions to avoid any possible disappointment or misunderstanding. I cannot be responsible for lost, stolen or damaged items by post office.
If you have any problem once you received your item(s) please contact me before leaving your feedback.

For custom orders: the deposit covers the costs of materials and the time invested; so, I’m sorry but if you cancel your order before shipping, the deposit cannot be refund and I can't refund the custom items already shipped. Thank you for understanding!

All items are from a SMOKE-FREE home, but I do have a cat. :)
Payment
Payments must be completed on the day of purchase.
If you need assitance with paypal procedures, please contact me
Orders will only be sent after payment is received.
If payment is not received, I reserve the right to cancel the transaction. If you for some reason cannot make payment immediatly, please contact me.

*** PAYMENT METHODS

-PAYPAL (for all)
-POSTEPAY (especially for Italy)
Shipping
PLESE READ-IMPORTANT:

I ship with Posta raccomandata e Posta Raccomandata Internazionale so you will have a tracking number to follow your order.
If you want insurance or any other method PLEASE CONTACT ME.
The buyer is responsible for any customs fees or taxes.

PLEASE NOTE: shipping costs are non-refundable.

Items will be shipped to the Etsy address specified in your order.

Please allow a couple of working days for shipping after payment.
My recent shipments to USA took about 15 days, but generally international orders (based on my experience as a buyer) sometimes may need 2-4 weeks to get to you - usually due to customs bureaucracy - so please be patient and plan your purchase in advance.

I USE RECYCLED PACKAGES when possible, but all my items will come NICELY PACKED INSIDE.
Additional policies and FAQs
The buyer is responsible for any customs fees or taxes.

Please note that items in this shop aren't certificated toy but decorative item.
Please do not leave your child unattended.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

- Information I Collect - :

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

- Why I Need Your Information and How I Use It -:

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

- Information Sharing and Disclosure -

Information about my customers is important to my business.
I will never give your information to third parties for marketing or any other purpose other than the circumstances listed below, nor add you to any mailing list without your explicit consent.
I only share share your data for processing your order or complying with the law. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Delivery companies: to fullfil your orders I will share your personal information with these third parties, such as POSTE ITALIANE and DHL Express, but only to the extent necessary to perform these services and to comply my legal and tax obligation.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

- Your rigths - :

Your Rights

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

If you need to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or send a request directly to Etsy.

- How to contact me -:

For purposes of EU data protection law, I, Paola Panelli, am the data controller of your personal information. If you have any questions or concerns, you may contact me via Etsy Conversations, or mailing me through under 'Seller details'.