AtoZCandles

Cruelty-free vegan soy candles and more!

Cincinnati, Ohio
|
| 82,252 Sales | 5 out of 5 stars 5 out of 5 stars

AtoZCandles is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to A to Z Candles! Here are some key facts about the shop:

• EST. September 2015

• Certified by the Leaping Bunny Program - one of the most prestigious companies in seeking cruelty-free and vegan products

• Woman and vegan owned, based out of my basement in Cincinnati, OH

• I donate to animal sanctuaries monthly on behalf of the business

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Announcement

Last updated on Jan 14, 2023

Welcome to A to Z Candles! Here are some key facts about the shop:

• EST. September 2015

• Certified by the Leaping Bunny Program - one of the most prestigious companies in seeking cruelty-free and vegan products

• Woman and vegan owned, based out of my basement in Cincinnati, OH

• I donate to animal sanctuaries monthly on behalf of the business

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Items

82252 Sales

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Amanda Richardson

Contact shop owner

Amanda Richardson

Reviews

Average item review
5 out of 5 stars
(14223)
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About AtoZCandles

Sales 82,252
On Etsy since 2015

Epic Smell Goods Since 2015

Shop members

  • Amanda R.

    Badass Boss Lady

    Mom • Veg Head • Music Lover • I love a good plant-based meal, spending time with my little family, visiting sanctuaries, and going to 90’s music concerts with my best friend. Candle maker - Shipper - Label Maker - Candle Creator - The Boss

Shop policies

Last updated on Jun 14, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

Privacy policy

More information

Last updated on Feb 14, 2023

Frequently asked questions

WHEN WILL MY ORDER SHIP?

Current production time is updated daily and will be displayed using an estimated delivery date on each listing.

Business days DO NOT include holidays or weekends. Once the order ships, a tracking number will be sent to you!

IF YOU HAVE A NEED-BY DATE, please send me a message here on Etsy either before or after placing your order so I can try to accommodate.

Your estimated ship date will be in your “purchases” section of the Etsy app or website for your convenience once you place an order.

If you select an upgraded shipping method, it does not change my production time. This only makes USPS ship faster once they have the order.

If you have any questions about your order or the information above, message me!

Return Policy

If you'd like to return your product, please contact me within 14 days of delivery. Items can be refunded if UNUSED and safely returned in their original condition. Customized labels or scents are not returnable but are replaceable if damaged. Used items cannot be returned/refunded.

The buyer is responsible for all shipping costs to return the item(s) and the original shipping fee if the items were not originally damaged/defective.

We do not accept forced returns - any and all returns that are not previously authorized will be rejected.

Scents and their strengths are personal and subjective and we ask that you keep that in mind when ordering.

Orders Returned to Sender

Please verify that your shipping address is correct before placing your order.

If the order has been entered with an incorrect address, or the post office cannot deliver, the buyer is responsible for additional postage required for me to resend it.

The buyer is also responsible for postage to resend packages that have been returned to me for any other reason.

Lost Packages

If it is marked delivered:

You must send me a copy of the confirmed GPS coordinates, proving the package was scanned where it was shipped to. You can get this at your local post office.

If the GPS coordinates match, you must assume it was stolen. File a police report, as this is a felony.

Send the GPS coordinates AND the police report to me here on Etsy.

Once I have both documents, I will replace the products at my expense, MINUS SHIPPING.

In order for my small business to eat profits due to the mistake of the post office or a thief, you must also do some work on your end. I am not being rude, I am being honest.

I will not refund an order marked delivered, only replace with documentation.

Thank you.

Damages or Defects

If your item(s) arrive damaged or defective, please contact me within 8 hours of receiving your order. This does not include melted products. Please review our warm weather shipping FAQ for that information.

USPS requires all insured orders to have photo proof of the damage. Please take photos right away and send me a message. I will take care of the claim and give you further details after I contact USPS.

General Information

• Scents and their strengths are personal and subjective, and I ask you to keep that in mind when ordering.

• My candles are hand poured to order using 100% soy wax and phthalate-free, high quality fragrance oils.

• Every fragrance is pet, baby, and pregnancy friendly.

• All A to Z Candles products are purposely vegan and cruelty-free and my suppliers do not test on animals.

GIFT MESSAGE AT CHECKOUT

Your free gift message will appear on the printed packing slip for all orders. I already print this for processing orders, and I do not reprint on another piece of paper to save on waste. Pricing is not included on any paperwork for my orders. Orders are always gift-ably packaged for free.

Seller details

is considered a professional seller (known as a trader) in the EU. What's this?