AtoZCandles

Cruelty-free vegan soy candles and more!

Cincinnati, Ohio
|
| 76,129 Sales | 5 out of 5 stars 5 out of 5 stars

AtoZCandles is a Star Seller!

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Has a history of shipping on time with tracking.

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Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to A to Z Candles! Here are some key facts about the shop:

• EST. September 2015

• Certified by the Leaping Bunny Program - one of the most prestigious companies in seeking cruelty-free and vegan products

• Woman and vegan owned, based out of my basement in Cincinnati, OH

• I donate to animal sanctuaries monthly on behalf of the business

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Announcement

Last updated on Sep 16, 2022

Welcome to A to Z Candles! Here are some key facts about the shop:

• EST. September 2015

• Certified by the Leaping Bunny Program - one of the most prestigious companies in seeking cruelty-free and vegan products

• Woman and vegan owned, based out of my basement in Cincinnati, OH

• I donate to animal sanctuaries monthly on behalf of the business

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Items

76129 Sales

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Amanda Richardson

Contact shop owner

Amanda Richardson

Reviews

Average item review
5 out of 5 stars
(12740)
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About AtoZCandles

Sales 76,129
On Etsy since 2015

Epic Smell Goods Since 2015

Timeline for A to Z Candles:

??? - June 2015: Buying big box candles and wax melts were giving me headaches, allergies, and making my asthma worse. After research, I realize it was the paraffin wax and the harsh fragrance oils that were the problem. I also realized these companies may test on animals.

June 2015: Ordered my first batch of soy candle making supplies and used my stove to make them.

September 30th, 2015: A to Z Candles opens on Etsy, making tin candles in many different fragrances.

March 2016: Shop really picks up after learning how to be found on Etsy. I also premiered my personalized candle line.

February 2017: Opened atozcandles.com

December 2017: My BIGGEST Christmas to date! I was so busy that I was working until 2am and waking up again at 6. For FIVE WEEKS. Changes were coming to make A to Z Candles more streamlined and simple for me and YOU!

May 2018: My biggest Mother’s Day season. After having some shipping assistance, I realized it was time to move out of my basement and into a warehouse.

June 2018: New 2,000 sq. ft. warehouse is fully operational. Prepping for Halloween, Autumn, and Christmas! I also have room to make candles in advance, making my production time much quicker.

May 2019: We are now a full time husband and wife team! We work together to make the best fragrances for YOU!

June 2019: A to Z Candles is now Leaping Bunny Certified! We have provided the proper documentation to pledge our cruelty-free and vegan status!

March 2022: A to Z Candles goes from a three person team back to one. The shop moves back into the basement of my home to save the business from inflation and the pandemic.

Welcome to the A to Z Candles family!

Shop members

  • Amanda R.

    Badass Boss Lady

    Mom • Veg Head • Music Lover • I love a good plant-based meal, spending time with my little family, visiting sanctuaries, and going to 90’s music concerts with my best friend. Candle maker - Shipper - Label Maker - Candle Creator - The Boss

Shop policies

More information

Last updated on Sep 16, 2022

Frequently asked questions

WHEN WILL MY ORDER SHIP?

Current production time is 1-3 business days UNLESS STATED OTHERWISE IN MY LISTINGS. Business days DO NOT include holidays or weekends. Once the order ships, a tracking number will be sent to you!

IF YOU HAVE A NEED-BY DATE, please send me a message here on Etsy either before or after placing your order so I can accommodate.

Your estimated ship date will be in your “purchases” section of the Etsy app or website for your convenience once you place an order.

If you select an upgraded shipping method, it does not change my production time. This only makes USPS ship faster once they have the order.

If you have any questions about your order or the information above, message me!

Return Policy

If you'd like to return your product, please contact me within 14 days of delivery. Items can be refunded if UNUSED and safely returned in their original condition. Customized labels or scents are not returnable but are replaceable if damaged. Used items cannot be returned/refunded.

The buyer is responsible for all shipping costs to return the item(s) and the original shipping fee if the items were not originally damaged/defective.

We do not accept forced returns - any and all returns that are not previously authorized will be rejected.

Scents and their strengths are personal and subjective and we ask that you keep that in mind when ordering.

Orders Returned to Sender

Please verify that your shipping address is correct before placing your order.

If the order has been entered with an incorrect address, or the post office cannot deliver, the buyer is responsible for additional postage required for me to resend it.

The buyer is also responsible for postage to resend packages that have been returned to me for any other reason.

Lost Packages

If your order says delivered and it's not, please contact your local USPS. They will be able to do a GPS track to see where the package(s) were left. Also, try to wait it out another day or two, as it may arrive late.

Check with neighbors and other family members. They may have it.

A to Z Candles is not reponsible for lost or stolen packages marked delivered by USPS or UPS.

If it is stuck in transit, I can file a claim with USPS. Please contact me for more information.

Damages or Defects

If your item(s) arrive damaged or defective, please contact me within 8 hours of receiving your order. This does not include melted products. Please review our warm weather shipping FAQ for that information.

USPS requires all insured orders to have photo proof of the damage. Please take photos right away and send me a message. I will take care of the claim and give you further details after I contact USPS.

General Information

• Scents and their strengths are personal and subjective, and I ask you to keep that in mind when ordering.

• My candles are hand poured to order using 100% soy wax and phthalate-free, high quality fragrance oils.

• Every fragrance is pet, baby, and pregnancy friendly.

• All A to Z Candles products are purposely vegan and cruelty-free and my suppliers do not test on animals.

GIFT MESSAGE AT CHECKOUT

Your free gift message will appear on the printed packing slip for all orders. I already print this for processing orders, and I do not reprint on another piece of paper to save on waste. Pricing is not included on any paperwork for my orders. Orders are always gift-ably packaged for free.

Seller details

AtoZCandles is considered a professional seller (known as a trader) in the EU. What's this?