AtoZCandles

Cruelty-free vegan soy candles and more!

Cincinnati, Ohio | 24163 Sales

AtoZCandles

Cruelty-free vegan soy candles and more!

Cincinnati, Ohio 24163 Sales On Etsy since 2015

5 out of 5 stars (4231)
Amanda Richardson

Contact shop owner

Amanda Richardson

Announcement    WE WILL BE CLOSED FOR PRODUCTION 7/23-7/26, RETURNING 7/29. Production times are accurate!

Hello and welcome to A to Z Candles!
A TO Z CANDLES IS NOW LEAPING BUNNY CERTIFIED!

We have been featured on Scary Mommy, Buzzfeed, + Tip Hero!

CURRENT PRODUCTION TIME: 5-7 business days. Business days do not include weekends. Production time does not include transit time with the post office.

Please visit my shop website for the full catalog!

JOIN A to Z Rewards! Earn points for your purchases, your birthday, and social media sharing! Join at atozcandles.com.

A to Z Candles is an artisan home + car fragrance shop, made daily in northern Cincinnati, Ohio. Everything is 100% cruelty-free and vegan.

A portion of each sale will be donated monthly to Sunrise Sanctuary in Marysville, Ohio and Foreverland Farm in Cincinnati, Ohio.

Vegan Owned • Ⓥ EST. 2015

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Announcement

Last updated on Jul 22, 2019

WE WILL BE CLOSED FOR PRODUCTION 7/23-7/26, RETURNING 7/29. Production times are accurate!

Hello and welcome to A to Z Candles!
A TO Z CANDLES IS NOW LEAPING BUNNY CERTIFIED!

We have been featured on Scary Mommy, Buzzfeed, + Tip Hero!

CURRENT PRODUCTION TIME: 5-7 business days. Business days do not include weekends. Production time does not include transit time with the post office.

Please visit my shop website for the full catalog!

JOIN A to Z Rewards! Earn points for your purchases, your birthday, and social media sharing! Join at atozcandles.com.

A to Z Candles is an artisan home + car fragrance shop, made daily in northern Cincinnati, Ohio. Everything is 100% cruelty-free and vegan.

A portion of each sale will be donated monthly to Sunrise Sanctuary in Marysville, Ohio and Foreverland Farm in Cincinnati, Ohio.

Vegan Owned • Ⓥ EST. 2015

•••> Check out my vegan go-to shop for bath salts, sugar scrubs, and body whips!
madewithlovebykm.etsy.com

NO SOLICITING: All emails wanting free product or donations will be marked as spam. I already donate to two animal sanctuaries and I choose my own influencers. Thanks in advance!

Reviews

Average item review
5 out of 5 stars
(4231)
See reviews that mention:
quality 134 shipping 355 customer service 191

About

Epic Smell Goods Since 2015

Timeline for A to Z Candles:

??? - June 2015: Buying big box candles and wax melts were giving me headaches, allergies, and making my asthma worse. After research, I realize it was the paraffin wax and the harsh fragrance oils that were the problem. I also realized these companies may test on animals.

June 2015: Ordered my first batch of soy candle making supplies and used my stove to make them.

September 30th, 2015: A to Z Candles opens on Etsy, making tin candles in many different fragrances.

March 2016: Shop really picks up after learning how to be found on Etsy. I also premiered my personalized candle line.

February 2017: Opened atozcandles.com

December 2017: My BIGGEST Christmas to date! I was so busy that I was working until 2am and waking up again at 6. For FIVE WEEKS. Changes were coming to make A to Z Candles more streamlined and simple for me and YOU!

May 2018: My biggest Mother’s Day season. After having some shipping assistance, I realized it was time to move out of my basement and into a warehouse.

June 2018: New 2,000 sq. ft. warehouse is fully operational. Prepping for Halloween, Autumn, and Christmas! I also have room to make candles in advance, making my production time much quicker.

May 2019: We are now a full time husband and wife team! We work together to make the best fragrances for YOU!

June 2019: A to Z Candles is now Leaping Bunny Certified! We have provided the proper documentation to pledge our cruelty-free and vegan status!

Welcome to the A to Z Candles family!

Shop members

  • Amanda Richardson

    Owner

    Mom • Veg Head • Music Lover • Candle Slinger - I love a good plant-based meal, spending time with my little family, visiting sanctuaries, and going to 90’s music concerts with my best friend. Candle maker - Shipper - Label Maker - Badass Boss Lady.

  • Aaron Terwillegar

    The Man Myth & Legend

    Husband - Shipper - Box Maker - Candle Labeler - Inventory Checker - Badass Candle Dude.

Shop policies

More information

Last updated on Jul 21, 2019
Frequently asked questions
WHEN WILL MY ORDER SHIP?

Current production time is 1-3 business days UNLESS STATED OTHERWISE IN MY SHOP UPDATE. Business days DO NOT include holidays or weekends.

Once the order ships, a tracking number will be sent to you! Typical transit time after shipping: 1-4 days (Mon-Sat)

IF YOU HAVE A NEED-BY DATE, please send me a message here on Etsy either before or after placing your order so I can accommodate.

Your estimated ship date will be in your “purchases” section of the Etsy app or website for your convenience once you place an order.

If you select an upgraded shipping method, it does not change my production time. This only makes USPS ship faster once they have the order.

If you have any questions about your order or the information above, message me!

Return Policy

If you'd like to return your product, please contact me within 14 days of delivery. Items can be refunded if UNUSED and safely returned in their original condition. Customized labels or scents are not returnable but are replaceable if damaged. Used items cannot be returned/refunded.

The buyer is responsible for all shipping costs to return the item(s) and the original shipping fee if the items were not originally damaged/defective.

A restocking fee may also apply to returns.

Scents and their strengths are personal and subjective and I ask that you keep that in mind when ordering.

Orders Returned to Sender

Please verify that your shipping address is correct before placing your order.

If the order has been entered with an incorrect address, the buyer is responsible for additional postage required for us to resend it.

The buyer is also responsible for postage to resend packages that have been returned to us for any other reason.

Please contact me as soon as possible if you have shipped to the wrong address. I may be able to catch it and reroute if it is not yet returned.

Room Size Recommendations

4oz: Small to medium sized rooms like bedrooms and bathrooms.

9oz: Medium to large rooms like bedrooms and kitchens.

16oz and 26oz: Large rooms and open floor plans.

Warm Weather Shipping

With warm weather comes the chance for candles and wax melts to melt in transit. Please consider shipping to a PO Box or an address in which you will be able to remove your order from the mailbox immediately. Due to the nature of the soy wax, I will pack carefully to try to prevent melting. Please contact me if there are any melting issues that may require assistance.

Lost Packages

Lost or Undelivered:

If your order says delivered and it's not, please contact your local USPS. They will be able to do a GPS track to see where the package(s) were left.

Also, check with neighbors and other family members. They may have it.

Please contact me for more information.

A to Z Candles is not reponsible for lost or stolen packages marked delivered by USPS.

If it is stuck in transit, I can file a claim with USPS. Please contact me for more information.

Damages or Defects

If your item(s) arrive damaged or defective, please contact me within 72 hours of receiving your order.

USPS requires all insured orders to have photo proof of the damage. Please take photos right away and send me a message. I will take care of the claim and give you further details after I contact USPS.

Usage Instructions

+ During the first burn, make sure to allow the candle to melt to the edges of the candle. Failure to do so can result in tunneling, poor scent throw, and poor burn times.

+ Make sure your wick is 1/4" inches long prior to each burn.

+ Only burn for 2-3 hours at a time.

+ Do not leave candle unattended while burning.

+ Keep away from drafts and flammable items.

+ Discontinue use when only 1/4" of wax remains.

General Information

+ Scents and their strengths are personal and subjective, and I ask you to keep that in mind when ordering.

+ My candles are hand poured to order using 100% soy wax and phthalate-free, high quality fragrance oils.

+ Every fragrance is pet, baby, and pregnancy friendly.

+ All A to Z Candles products are purposely vegan and cruelty-free and my suppliers do not test on animals.

Cancellations are accepted up to 6 hours after ordering, unless it ships before the 6 hours, and will be refunded the full amount. I do not accept cancellations for customized fragrances or labels.

GIFT MESSAGE AT CHECKOUT

Your free gift message will appear on the printed packing slip for all orders. I already print this for processing orders, and I do not reprint on another piece of paper to save on waste. Pricing is not included on any paperwork for my orders.