AtwaterGraphics

Graphic Design & Print Studio

Charleston, South Carolina 26 Sales On Etsy since 2017

5 out of 5 stars (6)

AtwaterGraphics

Graphic Design & Print Studio

Charleston, South Carolina | 26 Sales

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Samantha Atwater

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Samantha Atwater

Announcement    Follow me on Instagram for freebies & coupons! @atwatergraphics

Announcement

Last updated on Mar 17, 2019

Follow me on Instagram for freebies & coupons! @atwatergraphics

Reviews

Average item review
5 out of 5 stars
(6)

About

It started way back in high school.

My passion for the graphic design and print industry started with my high school yearbook. Late hours to meet yearbook deadlines quickly transitioned into college deadlines. I went to study at Clemson University. In 2009, I graduated cum laude with a Bachelor of Science in Graphic Communications and a minor in Communications with a concentration in Advertising.

After college, I quickly discovered that I often couldn't provide the customer service that I expected working for larger print houses. In 2012, Atwater Graphics Studio began to come to life with the intention of providing the customer service my clients deserved. In 2015, I got engaged and saw the astronomical cost of wedding invitations and printing. Being a budget bride working in design and printing, I did what anyone else would do. I DIY'ed my invitations. Then, I thought: why not share my skills with others in my shoes?

So, after a few years of growing, today you'll find me locally in Charleston, South Carolina working with small businesses and individuals for graphic design, print, and marketing services. Then here in my Etsy studio, I can share some of my favorite designs that I do with a large focus on wedding items and other items with a handmade touch.

Ultimately, Atwater Graphics Studio has given me the opportunity to work with amazing clients, designing and printing the things that I love!

Around the web

Shop members

  • Samantha Atwater

    Designer, Owner

    I'm that unicorn that knew what I wanted to do as a child. I loved painting. As I grew up, it transitioned into graphic design & printing. My Bachelor of Science in Graphic Communications from Clemson University gave me the tools to do what I love!

  • Bellea

    Accounting

    Bellea provides accounting services. Her 11 years of wisdom keeps us in line to make sure taxes and invoices are all handled correctly. Adopted in 2006 from Foxnest Veterinarian Clinic and Animal Rescue Fund: http://arfsc.homestead.com/

  • Bali Hai

    Assistant

    Bali is our office assistant. She may appear lazy, but is quite good at her job. She's ensures staff remember not to take things too seriously! Adopted in 2007 from Pet Smart: www.petsmartcharities.org/pro/adoption-programs

  • Sake

    Shipper

    Sake assists the Studio with packaging and shipment. He makes sure all boxes are strong enough for shipping with thorough testing and inspection. Adopted in 2010 from Charleston Animal Society: www.charlestonanimalsociety.org/adopt-dont-buy/

Production partners

  • Paper Partners

    United States

    While we create some items by hand, some items need precision. Envelopes and some die-cutting should be left up to the big guys with those fancy machines.

  • Print Partners

    Charleston, SC

    Some products are 100% handmade in my studio. While for other items to truly pop, they require precision and quality that only a large printing press can provide. Those printing presses won't quite fit inside my small studio!

Shop policies

More information

Last updated on Mar 30, 2019
Frequently asked questions
What is the turn-around time?

Studio Hours are Mon. - Fri., 10am - 5pm EST. I'm closed for major US holidays. I may respond outside of business hours, but no guarantees. Holiday hours will be noted in the Shop Announcements.

• Artwork/Proof: 1-2 business days of receiving your customization details. For non-custom orders, 1-2 business days of your order.
• Final Digital/Printable Files: 1-3 business days after proof approval.
• Printed Items: depends on the order, but usually 7-14 business days. For specific time frames, please see the item(s) you’re interested in purchasing or contact me.
→ Rush Add-On’s available. Please contact me to get started: samantha@atwatergraphics.com. Anytime I can accommodate a rush without a fee, I will!

I approved my order, but need to make a change. What should I do?

PRINTED ITEMS:
➡ If you have a problem with a printed product, contact me immediately via Etsy or email, samantha@atwatergraphics.com

I will do everything I can to halt the production of your printed project and make the appropriate changes. For additional details, please see the cancellation/refund/exchange policy for printed orders (below).

DIGITAL ITEMS: You have 3 business days after the final files are delivered to make additional changes. These changes are subject to the 3 revisions included in orders.
If you have already used all revisions or request revisions after 3 business days, please contact me. Generally, additional edits are $5 per edit.

Proofing Policy and Printing Color

All approved proofs will be printed as they are approved. It is ultimately the buyer's responsibility to review the proof for any errors. Please review your order closely.
• Spelling/Grammar

• Names

• Locations/Addresses
• Phone Numbers/Websites

• Dates/Times

• Paper Type or Texture, Size, or Color: Ask me if you aren't sure about something
• Printing Color: color can vary greatly. Please review proofs on a computer for the closest accuracy. If you are particular about a color, please contact me for a printed color swatch sample.
• Guest Addressing: A count of guest addresses will be sent to confirm all addresses were received. It is the buyer's responsibility to confirm the address count.

PRINTED/PHYSICAL ITEMS: Cancellation/refund/exchange policy

➡ If you have a problem with a printed product, contact me immediately via Etsy or email, samantha@atwatergraphics.com
• Orders can be canceled 6 hours after purchase or until a proof is provided.
• 
The proof has been provided, but not yet approved: Contact me. In most cases, I can cancel printing and provide a credit/exchange or partial refund.

• The proof is approved: Due to the custom nature of my work, generally orders cannot be canceled/returned/exchanged. If the order is not yet in production, I will do all that I can to correct or cancel the order. This may delay your order.
• For items such as envelopes, please see return policy included in the listing.
♡ Please see my guarantee (below) in the event I make an error.

DIGITAL ITEMS: Cancellation/refund/exchange policy

Digital orders can be canceled 6 hours after purchase, or until a proof is provided.


• The proof has been provided, but you haven't approved the proof: Contact me. While I cannot guarantee cancellation after a proof is provided, I will do everything I can to work with you to find a satisfactory resolution.


• The proof is approved and/or final files have been provided: Due to the custom nature, I cannot cancel/refund/exchange the order. Regardless, always contact me. Sometimes changes to the file will resolve the problem or another solution is available.

♡ Above all, I'll always work with you to find a solution.

Can I share or edit my files?

When purchasing from Atwater Graphics Studio/Samantha Sara, LLC/it's owner(s), you agree that you will not use items commercially: sell, print*, copy, alter, download*, or otherwise reproduce any part of our artwork without specific written consent.
*Digital file purchases allow permission for personal printing and downloading only.

Samantha Sara, LLC DBA Atwater Graphics Studio has sole ownership and rights over designs produced by us herein. We may use open source or purchased items within our designs. These items may not be sold, altered, copied, printed, downloaded, or otherwise reproduced in a manner not compliant with those items. We are not responsible for misuse and lack of permissions of outside files used within our designs.

I lost my files or need more prints! What should I do?

I guarantee your files will remain available for up to one year after purchase. After a year, I will likely still have your files archived. Due to the effort to pull these files from digital storage, a fee may be required. For additional questions or for replacement files, please contact me.

For additional prints, contact me. I will see what options are available for small quantity prints or if a new order is required.

My Guarantee

I started Atwater Graphics Studio as a way to provide the customer service that I couldn't when I worked in a large print house. I want your design and print to be as perfect as you do, because I truly love what I do. I will put in the time and effort to make sure you're happy with your purchase.

For custom printing, I go beyond what many designers will do for proofing. I will check your proof for spelling and information errors like websites or phone numbers (although the final review is still up to the buyer). In the event that I make an error, I will correct your order as soon as possible at no cost to you.

If at any time you have a question or problem with your product, I'm here!

What customization information do you need?

I cannot start custom orders until I have your information. Common items I need are listed below.
✓ Name of Couple
✓ Date, Time, and Location of Event
✓ RSVP Date
✓ Wedding Websites
✓ Insert Card Information
✓ Color customizations for your design or envelope color upgrades
✓ If you'd like to have the parent(s) or host(s) for the event listed, include those names and any titles such as Dr. or Esq.
✓ Guest Names for Seating Charts
✓ Addresses for Guest Addressing Services
✓ Return Addressing for Return Addressing Services
✓ Program Information
✓ Any other customization requests

How do revisions or edits work?

Three basic edits are included with all orders. Additional edits, or large edits may result in additional charges.

When adding customizations, the customizations may count as an edit.

I will always tell you about additional charges prior to starting the work.