AugiebyCarrieStudios

Augie by Carrie Jewelry

0 Sales

AugiebyCarrieStudios

Augie by Carrie Jewelry

0 Sales On Etsy since 2015

Shop owner

Carrie D

Contact

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Carrie D

Contact shop owner

Carrie D

Shop policies

Last updated on May 25, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept Pay Pal. You can also make payments using a credit card and not having a pay pal account. It will give you a choice just before completing transaction.



For Custom Work
I expect a small partial payment if I have to special order any supplies that will be non refundable if special orders are cancelled as I may be stuck with those supplies for custom work. Depending on the purchase price that payment would be determined during initial communication. If I have all the supplies in stock I expect payment as normal.
Shipping
Due to the changes with postage rates and services to Canada and the United States as of January 2013 I have had to change my shipping services. Prices have gone up.There is no more small package service available through Canada Post. It is now a choice of Airmail, International Tracked Service and Express Service.

I ship strictly standard airmail service. It does not come with a tracking number to keep shipping costs low. Prices listed on all listings are shipping and handling rates. I make no extra money on shipping.

If you would like your items sent using the express or tracked methods you will have to contact me those services require additional costs. I could make you a custom listing or invoice you through Paypal.

International Tracked Service can take up to two weeks and Express should be 3-7 business days. Tracking comes with Express Service and now the new International Tracked Service through Canada Post. According to Canada Post Costs vary due to weight and location item is being sent to. All buyers outside the US Contact me and I can get a quote for you.

Insurance is optional and is the buyers responsibility. Contact me if you would like insurance added to your order.
Please take holidays into consideration when placing an order around that time of year. Please allow 2-4 weeks if your package has to clear through customs.It can cause some delays. Prices are subject to change. Augie by Carrie Jewelry is not responsible for any lost items once they are shipped out to you. International customers may be subject to import duties, fees and taxes, which are levied after a shipment reaches their country. If a shipment is rejected because of customs clearance charges or refusal to accept delivery, the customer will be responsible for any fees incurred, including international shipment and handling.

Purchaser is responsible for shipping if a refund is necessary. Please contact me directly for any refunds. I will not accept any refunds without direct contact so I may keep track of the transaction.

*** If your total came to a dollar amount of another shipping service your order would automatically be sent with another shipping service ***

I do refund or offer credits for overages.
Refunds and Exchanges
100 % satisfaction guranteed. Shipping charges are non refundable as I did have to ship the item out. No refunds are given on gift certificates. If items arrived damaged I will work with you to replace item or if it was a one of a kind piece Id be happy to give a credit twards any other choice of item valued at the purchase price. Realisitically it is not the sellers responsibilty to control lost or damaged items once shipped out but I will strive to make my customers happy.
PLEASE USE Tracked or Express service if you want insurance and tracking!

** YOU HAVE 35 days to contact me regarding any issues of your purchase **
PayPal insures all transaction up to 45 days from date of purchase. Due to past experiences waiting any longer than that to report issues will be out of my control for assistance and no refunds will be provided.
Additional policies and FAQs
Discounts are provided on Bridal party orders of 4 pieces or more.

All custom work requires at least 20% down payment once the design is agreed on or payment in full. Down payment is non refundable on custom orders when supplies need to be special ordered.

I look forward to doing business with you! Have a GREAT DAY!