augustinafinch

Hand-sewn vintage paper envelopes

Portland, Oregon

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

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augustinafinch

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Shop policies

Last updated on February 15, 2011
Thank you so much for your interest in purchasing goods from Augustina Finch!

Each of our wares is handmade, unique and one of a kind. The evidence of human touch is what makes our pieces magical, and we are pleased to say that you should expect to discover the wonder of slight variances in size, shape and construction as proof of the artistic individuality of each piece. Rejoice!

Accepted payment methods

Paypal
Returns and exchanges
We are extremely confident that you will be pleased with our Augustina Finch wares. We offer a return policy of exchange or shop credit if you are not satisfied with your purchase (gasp!). Steps for a return are as follows:

1. Contact us at helloaugustinafinch [!at] gmail.com within 14 days of receiving your item.
2. Include the item number and your PayPal email address that was used for the purchase.
3. Describe the reason for your return.
4. When you have received a reply email from Augustina Finch, package your item(s) securely and ship to the return address provided.
5. Buyer pays return shipping charges and is responsible for successful deliver of the return item.
6. When you have made your replacement selection, DO NOT ORDER online.
7. Send an email to helloaugustinafinch [!at] gmail.com with the item # you wish as a replacement order, and we will account for the difference owed to or by you.
Payment
For your convenience and privacy we accept PayPal and credit card payments.
Shipping
We are proud to offer a flat shipping rate for as many items combined in one order! This our way of expressing our gratitude for ordering multiple items.

Augustina Finch wares are shipped via USPS, and orders are shipped within 3-5 days after your purchase. Your order will arrive in a heavy-duty recycled paperboard envelope or box. We attempt to reuse packaging materials still in good condition.

If upgraded shipping terms are needed, please contact us before purchasing at helloaugustinafinch [!at] gmail.com to discuss pricing and terms of special shipping arrangements.

Please note that buyers are responsible for international customs and duty charges that may be incurred.
Additional policies and FAQs
Enjoy your Augustina Finch wares! Your satisfaction is extremely important to us, and we would love to hear from you with any glowing reviews, worrisome concerns or befuddled questions. In the rarest event that you encounter a problem, we would love the opportunity to rectify said rare problem privately before posting publicly. Please feel free to provide an Etsy review of the Augustina Finch shop, or email us at helloaugustinafinch [!at] gmail.com. Cheers!