aunaturelle

Au Naturelle ~ Natural Skin Care, Body Care & Candles

3053 Sales

aunaturelle

Au Naturelle ~ Natural Skin Care, Body Care & Candles

3053 Sales On Etsy since 2008

5 out of 5 stars
(913)
Shop owner

JoAnn

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aunaturelle is taking a short break

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Note from shop owner Au Naturelle is closed for vacation until July 27th. All orders placed prior to July 20th have been shipped.
Check back on July 27th for more new all natural products coming to the shop! Thank you for shopping at Au Naturelle!

Note from shop owner

Last updated on Jul 20, 2016

Au Naturelle is closed for vacation until July 27th. All orders placed prior to July 20th have been shipped.
Check back on July 27th for more new all natural products coming to the shop! Thank you for shopping at Au Naturelle!

JoAnn

Contact shop owner

JoAnn

Reviews

Average item review
5 out of 5 stars
(913)
belleplaine

belleplaine on Jul 12, 2016

5 out of 5 stars

I am a many times repeat customer. Best products made with care & great ingredients. Always prompt & excellent communication, such a pleasure. Thank you JoAnn!!!

View all 913 reviews

About

Making All Natural Products For A Better You And A Better Planet

I have been making and marketing all natural skincare, body care, handmade soap and candles since 2004, and selling them on Etsy since 2008. Doing research, experimenting and gaining more and more knowledge and information on essential oils,carrier oils and other natural ingredients on a continuing basis keeps my product line fresh. All of my products are made using all natural ingredients, tried and perfected on real people like myself, clients, family and friends. You don`t need a chemistry class to know whats in my products. Why not give my products a try...

I started by making all natural soap the old fashioned way (cold process) when I realized what was actually in the soaps for sale in the stores. As my research progressed, I realized just how laden with chemicals all products that we use daily on our faces and bodies are. I researched more and more to find that I could create safe, all natural products to use for facial and body cleansing using essential oils, natural oils and butters. Many oils are natural preservatives, so no need for artificial preservatives. Bees wax and olive oil are basic ingredients in many of my products.

I have introduced essential oil scented soy candles to my line of products. Scented using only essential oils, no fragrant oils. I also have soy candles fragranced with fragrant oils too for more of a variety in scents.

I hope by offering a safer, all natural way to cleanse your face and body and scent your home, I help to create a cleaner, safer world for all of us to enjoy.

My shop name, Au Naturelle was created by taking Au Naturel, meaning all natural and Elle, meaning women thus, combined signifying a pormanteau, All Natural Skincare For Women.

You can now purchase some of my products at these fine locations the Flying A NYC, Niche Urban Garden Supply in Boston, and a private spa in Los Angeles, California. I am also very proud to have been chosen as one of five top editor`s choice shops on Etsy In Womens Health Magazine`s April Issue.

JoAnn

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Shop members
  • JoAnn

    Owner, Maker, Designer, Curator, Labels /Packaging /Shipping

    I am the face behind Au Naturelle. I make all natural skincare, body care and soy candles using all natural ingredients. I love what I do and I do what I love; create.

  • Nicholas

    Assistant

    Nick is my son. When he`s not at college or working he is offering input into my shop`s operations. He is also the wonderful creator of my shop banners.

Shop policies

Last updated on September 21, 2015
Hi, Welcome to my shop, hope you enjoy your visit.

Check out my shop, I believe I offer a quality product at a reasonable price.

I am always listing new and wonderful items, check back often.

Candles are here now, I have votives and jar candles available using high quality soy and zinc free wicks for a clean burning candle. I also have beeswax votives now. These smell wonderful and burn very slow and clean.

I know times are tough. I try to keep my prices as low and as reasonable as possible.

I started out making soaps and lotions, which I enjoy tremendously. I use all natural ingredients and essential and fragrant oils. My soaps are made with the cold process and the hot process methods. Using goats milk, glycerine and now organic soaps, using 100% certified organic oils. Everyone has a choice and a favorite.

I took the Handmade pledge, and I shop on Etsy too. Handmade is the best way to go.

I do custom and volume orders for shops, weddings, etc. Please contact me for special pricing. Some of my volume discount pricing is available in the information section of my shop.

Thanks for visiting, and don`t forget to come back.

Accepted payment methods

  • Money Order
  • Check
Payment
I accept paypal, checks and money orders for orders in the United States. If paying by check, your order will be shipped as soon as check is received and is cleared by the bank. A USPS tracking number is given for all US orders at time of shipment.
If you are buying from anywhere other then the United States, Paypal is the accepted form of payment for purchases, thank you.

Items in carts and custom orders that are not picked up in three days are cancelled on the fourth day. I will contact you first. Due to various clients placing custom orders and never paying for them or contacting me after I contact numerous times, I have need to establish this policy, thank you for your understanding.
Shipping
All regular orders are shipped within three to five business days. All orders are shipped to only pay pal confirmed addresses. If your address is not confirmed with pay pal, I will let you know so that you can get your address confirmed before I ship. Thank you for your understanding.
Custom and wholesale orders ship within two weeks or terms as specified at time of sale.
Also any orders from the local area that are picked up will have shipping charges reversed through pay pal if paid for through pay pal. Also I use the pay pal verified address for shipping unless you let me know otherwise at checkout.
During the holiday season, October through December orders are shipped within 5 to 7 business days. If you need your order sooner please contact me, if I can make it happen I definitely will. Custom orders and wholesale will require more time for shipment.

Thank you
Refunds and Exchanges
If anyone ever has the need to contact me for any reason feel free.
If you ever have a problem with anything, please contact me, I will rectify the situation to the best of my abilities.
However due to the fact that most merchandise is handcrafted skin care products, these are unfortunately nonreturnable and nonrefundable. However in certain situations a partial refund of 50% of the price of the product purchased (Minus Shipping Fees) will be offered. ***Cases such as purchases made by customers with skin types not compatible with the product purchased. Please read the skin types recommended for the product before you purchase it to avoid this situation or ask any and all questions before purchase.***
Please plan to pay for your custom order when requesting it as supplies are costly and waste is unnecessary. Custom orders are prepared and shipped within a two week period after payment is received.***(Custom Soap Orders Require 30 Days Due To Curing Time And Are Shipped Within A Week Of Completed Curing Time*** Custom orders are nonrefundable and non returnable. Please be sure and ask any questions you may have before purchase, to insure complete satisfaction in your order. Custom soap orders are made to the customers specifications using requested essential oil of choice for fragrance and it would be unlikely to be resold upon a request for return. Wholesale orders are non refundable and non returnable due to size of orders.
Scented candles are non refundable and not returnable due to scent added, and very slight chance of resale.
Custom orders are non refundable and non returnable, due to the larger size of most custom orders.
Wholesale Orders are non refundable and non returnable also due to the size of the orders.
Any regular order of merchandise, excluding skincare, is refundable minus shipping and handling fees if un -received by buyer due to un -deliverable shipping address with pay pal.
Please be sure of your choices when ordering at checkout. I am always available to answer questions before purchases are made.
SORRY, WE CANNOT BE RESPONSIBLE FOR ANY LOST, DAMAGED, STOLEN, OR MISDIRECTED PACKAGES ONCE THEY LEAVE OUR HOME.EVERYTHING IS SHIPPED WITH A USPS TRACKING NUMBER, HOWEVER, I'M GLAD TO ASSIST WITH TRYING TO LOCATE YOUR PACKAGE!
Thank you.
Additional policies and FAQs
***Coupon codes are valid at checkout only, please apply them to your order before payment as I can`t refund coupon code discounts after orders. It wouldn`t be fair to all customers applying them at checkout. Also coupon codes are not valid on custom or volume discounted orders or sale priced items. If you apply a coupon code at checkout on a sale priced item, I will contact you to let you know my policies, thank you.

I do custom orders upon request, contact me through conversation for any special requests.Please be aware that custom orders left unpaid for three days are cancelled. I will contact you on the third day and if you do not respond the order will be cancelled on the fourth day. Please plan to pay for your custom order when requesting it as supplies are costly and waste is unnecessary. Custom orders are prepared and shipped within a two week period after payment is received.***(Custom Soap Orders Require 30 Days Due To Curing Time And Are Shipped Within A Week Of Completed Curing Time*** Custom orders are nonrefundable and non returnable. Please be sure and ask any questions you may have before purchase, to insure complete satisfaction in your order. Custom soap orders are made to the customers specifications using requested essential oil of choice for fragrance and it would be unlikely to be resold upon a request for return. Wholesale orders are non refundable and non returnable due to size of orders. Please ask any and all questions before purchase is made. Thank You for your understanding.