boldmfg

BOLD MFG & SUPPLY

Austin, Texas | 5126 Sales

boldmfg

BOLD MFG & SUPPLY

Austin, Texas 5126 Sales On Etsy since 2011

5 out of 5 stars
(538)

Announcement   At Bold MFG & Supply, we combine designers, artists, builders, and craftsman under one roof to ensure a quality product and customer service from start to finish. Since Bold MFG & Supply works with the latest fabrication methods, that you can expect to receive your made-to-order products within 2-3 weeks

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Announcement

Last updated on Jul 2, 2018

At Bold MFG & Supply, we combine designers, artists, builders, and craftsman under one roof to ensure a quality product and customer service from start to finish. Since Bold MFG & Supply works with the latest fabrication methods, that you can expect to receive your made-to-order products within 2-3 weeks

FOLLOW US
instagram.com/boldmfg
facebook.com/boldmfg

Jonathan Duke

Contact shop owner

Jonathan Duke

View all 85 items

Reviews

Average item review
5 out of 5 stars
(538)
See reviews that mention:
quality 113 shipping 73 customer service 37
View all 538 reviews

Updates

Want 25% off? Enter LONGWEEKEND during checkout. Coupon good for the first 25 orders, starting now!

Tagged in this photo

ALL OF OUR FIRE PITS ARE ON SALE! fire Also, our West Lynn Fire Pit is featured in the book “Texas Works: Products & Portraits of Talent” by the team over @fourstjames Follow them online for limited Texasmade Products!
Extended Labor Day Sale starting today! FREE SHIPPING on all domestic Ground orders. Code= LABORDAY Please leave a review and thanks for working so hard, America!
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About

BOLD MFG, DESIGNED HERE, BUILT HERE, ENJOYED EVERWHERE

Bold MFG & Supply began as the products division of Steel House MFG, a steel fabricator in Austin, Texas. We combine designers, artists, builders and craftsman under one roof to ensure quality product and customer service from start to finish.
And since Bold MFG & Supply works with the latest fabrication methods, you can expect to receive your products within 2-3 weeks

FOLLOW US
instagram.com/boldmfg
facebook.com/boldmfg
pinterest.com/boldmfg

Shop members

  • Jonathan Duke

    Owner

    Bold MFG was founded by Jonathan Duke. Bold MFG began as the products division of Austin's leading architectural welding and fabrication shop: Steel House MFG

  • Jed

    Marketer, General Manager

    Passionate and innovative with a background in fine art, interior design and experimental branding. He has a talent for building great teams who design and create interactive memorable marketing strategies, a hippy at heart.

  • Matt

    Maker, CNC Plasma Operator

    Matt is our resident northerner from Wisconsin. Apparently up north they still believe in a honest days work and he shows that everyday. Matt comes from a family that embraces old world quality and craftsmanship as his family runs a small business.

  • Shane

    Fabricator

    Shane's the backbone of our fabrication department. He brings great attention to detail and care to each and every product.

  • Rudy

    Fabricator

    Rudy does great work. He's new to our shop but comes from a long history of talented craftsmanship.

  • Nick

    Fabricator

    All-around welding champ 05-07. Traveling STYX fan and concert goer. Really friendly and willing to share his pudding at lunch.

Shop policies

Last updated on April 5, 2018
OUR INSPIRATION

All of our work is designed and hand crafted in Austin, TX. If you’ve been here you’ll recognize that many of our products are named after streets and neighborhoods within Austin. Each area of Austin has its own style, culture, and architecture that culminate into what embodies this town. Our focus is on simple durable goods that feel as at home in a modern condo as in a century old farmhouse or industrial office space.

OUR HISTORY

Bold Mfg began as a division of Steel House Mfg, which is one of the leading architectural metal fabrication shops in Central Texas. Our company started in 2008 when Jonathan Duke started Steel House MFG in his one car garage on Oakmont Blvd. He developed a few planters(The Oakmont series), some furniture and decided to build a business around them. Armed with a grinder, an old welder, some hand tools and an undying need to create, the business was started.

We are a small shop composed of designers, artists, and true craftsmen. We’re design and build all of our products in our shop so that we can touch every part of the process and provide the level quality that we desire. Bold MFG is a culmination of all of our experience, our passion for architecture, and our need to create. We are excited to get back to our roots and look forward to being a part of your home.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Custom Item Returns
If an item was ordered with a customization, i.e. house numbers, special dimensions, or letters, it cannot be returned for reasons other than warranty issues.

General Returns
Items that are not customized can be returned within 15 days from the shipment date for a 15% restocking fee + the cost of shipping. Your refund can only be put back onto the card from which your item was purchased with.
Returns of this nature must be delivered in the new condition it was received. The product cannot have obvious wear and tear, rust, or scratches. A refund will only be issued once the product has been received in said condition. This refund method can take up to two to three weeks depending on your product condition and bank.

All product returns should be shipped to:

BOLD MFG
ATTN: Returns
4310 Willow Springs Rd
Austin TX 78745
O: 877-265-3634

Please include a letter listing your contact information and the reason for the return put inside the package.
Payment
Payment can be made through your Paypal account or through the direct Etsy payment option.
Shipping
Production Time:
All of our products are made to order. Standard fabrication time of most items is 2-3 weeks after the order is placed, and does not include shipping time. Estimated standard lead times are not guaranteed, especially during busy seasons such as the holidays. You may request to expedite the order for a 30% up charge.

Where do we ship?
Currently, we are limited to shipping to US addresses only, but we have successfully had customers receive our products internationally through third party services such as https://bongous.com/

How long does shipping take?
Shipping normally takes between 3-5 business days after your order has been fabricated. We will notify you upon completion with your tracking information via the email address that is tied to your Etsy account. All products but fire pits, planters and large mailboxes ship via UPS Ground. Fire pits, planters, and large mailboxes ship by commercial freight.

General Shipping Policy:
At this time, Bold MFG ships merchandise only to locations within the continental United States and not to international locations. Bold MFG does not ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this site pass to you when the merchandise is delivered to the shipping carrier. It is most important that you inspect the package at the time of delivery. Ask the freight carrier for a copy of the delivery receipt.
It is your responsibility to check that all items are correct and all pieces accounted for before you sign. If the product is damaged in shipping, you may choose to refuse the delivery. If you choose to refuse the delivery, you must note the damages on the delivery receipt. With the proper documentation, Bold MFG will be happy to assist you in any freight damage claim.

Lost or stolen items:
In the rare instance of a lost or stolen item, Bold MFG will not be held responsible. Package liability is turned over to the customer at time of shipment. Bold MFG will not be responsible for claims of theft when proof of delivery is verified by the shipping carrier. We make every effort to make sure our products reach their destination - with every shipment, we provide shipping confirmation and tracking information to the customer. It is the customer's responsibility to track the package and anticipate its arrival.
Additional policies and FAQs
Warranty
BOLD MFG wants you to feel confident with your purchase. We stand behind our products by offering a warranty that covers quality workmanship, materials, and defects in production for a period of 1 year from the original date of purchase.

We do not cover any cases of misuse or intentional destructive use of our products. Should you have a problem that is covered under this warranty we will repair or replace the product at our discretion. The customer will be responsible for any shipping charges both to and from our facility.

Note:
Our Steel Products are made from hot rolled steel and thus will have varying patterns of colors and heat marks that make our planters unique. This dark gray color called mill scale will gradually change to a deep brown natural rust color. The length of this process will vary depending on the climate where the planters are installed. We do not recommend our raw steel planters to be installed in coastal communities where the salt in the air will rapidly corrode the steel planters.

More information

Last updated on Aug 21, 2018
Frequently asked questions
Installation Instructions

https://www.boldmfg.com/pages/installation-instructions

Patina & Paint

https://www.boldmfg.com/pages/patina-and-paint

Shipping

https://www.boldmfg.com/pages/shipping