autumncollective's Shop Policies
Something different. Something fresh. That was the idea behind it all. In the summer of 2008 the Autumn Collective seed was planted.
I was working in retail at the time, for a major skateboard retail chain. Literally we would received dozens of tees from multiple brands everyday to put out on the floor to sell. They all had something in common. It was nothing new. Nothing unique. Every brand was the same. Slap a giant logo on the front splash some colors and there you go.
Where was the creativity? Where was the uniqueness? Where was the art and design? Where is the quality? This is when my idea for the Autumn Collective came into play. What would happen if I created a brand that did the things those other guys didn't?
Staying deeply rooted in art and graphic design I started creating and never looked back.
I created my own brand that was unique in itself. We would ditch the whole branding idea and just create art and quality merchandise.
I didn't know anything about screen-printing or tee shirt design back then, but I had a strong background in graphic design and the drive to learn. I learned step by step and by trial an error. Many failed tees and back breaking hours later, I found my stride.
The Autumn Collective is proud to be able to hand print and design each and every piece of clothing that we sell.
The Autumn Collective is still growing and we are looking forward to the future. We have sold around the world from our humble home base in Cambridge, Ontario Canada.
We hope that you support us and our clothing line as we move on to do bigger and better things.
The Autumn Collective
As of right now Autumn Collective will only accept Paypal as a form of payment.
This is the best and most secure way to pay online.
Your product will ship within 1 - 4 business days from purchase. During that time items will be silk-screened, packaged and processed.
All items are shipped via Canada Post. Additional shipping methods can be requested and buyer will pay for any additional shipping costs.
Items shipped to the US and Canada are shipped air mail and take up to 4 - 6 days to arrive*
International customers outside of Canada may be subject to customs fees. It is the buyers responsibility to pay for any customs fees.
Items shipped internationally are shipped air mail and take up to 6 - 10 days to arrive*
*The shipping times are approximate and sourced from Canada Post. Shipping is during business days only.
Refunds and Exchanges
You will have 14 days from your purchase to do one of the following.
If your item is not the right size or color, you may return the item for a different item.
If your item is damaged or defective, you may return the item to us. Upon receiving the item we will gladly give you a refund or a replacement product.
Please email us if you need to do an exchange or refund.
joe [!at] autumncollective.com
Please note that any item returns to us, you will have to pay for shipping. If we are replacing an item for you we will pay for shipping on our end.
Additional Policies and FAQs
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Last Updated May 4, 2011