avedouda

Ceramics and things with soul & customized products

Coimbra, Portugal On Etsy since 2010

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Buyers bought gifts from this shop and gave them 5-star reviews!

avedouda

Ceramics and things with soul & customized products

Coimbra, Portugal | 396 Sales on Etsy

Announcement    ♡ WORLDWIDE SHIPPING registered with tracking number ♡ Due to Covid, shipping delays may occur all over the world. Thank you for your understanding.♡

International delivery takes about 3 weeks to the US & 1 week to Europe

Avedouda® produces unique items using traditional techniques with innovative design and environmental care. Many of the items can be customized.

Avedouda® is a Trade Mark registered at Instituto Nacional da Propriedade Industrial and World Intellectual Property Organization. All my products are registered under the Copyright Law ©.

Announcement

Last updated on May 23, 2020

♡ WORLDWIDE SHIPPING registered with tracking number ♡ Due to Covid, shipping delays may occur all over the world. Thank you for your understanding.♡

International delivery takes about 3 weeks to the US & 1 week to Europe

Avedouda® produces unique items using traditional techniques with innovative design and environmental care. Many of the items can be customized.

Avedouda® is a Trade Mark registered at Instituto Nacional da Propriedade Industrial and World Intellectual Property Organization. All my products are registered under the Copyright Law ©.

Items

 

All Items

Alexandra

Contact shop owner

Alexandra

Reviews

Average item review
5 out of 5 stars
(116)
See reviews that mention:
quality 9 shipping 27 customer service 13

About avedouda

Sales 396
On Etsy since 2010

Ceramics and things with soul

I am an artist and designer. I work in papier mâché sculptures (mainly projects by order), journals, pottery and tiles and baby linen. In 2011 I received the second national award of contemporary handcrafts, with a papier mâché project. When I started working in ceramics I realized, it was the greatest thing I ever did...

Nature is my great inspiration. I have my studio in Coimbra, center of Portugal.

Avedouda's name origin: I have my own Trade Mark: Avedouda®, underside has the story of the dodo. A bird of Mauritius, which evolved from a pigeon. Without predators it grew and lost the ability to fly. In 1505 the first Portuguese arrived on the island and it was baptised “Doudou” (“Crazy”) as it did not offered resistance to capture. The island was also populated by other people, and animals (such as monkeys, pigs and others) which destroyed their eggs. The Dodo became extinct in 1680. Avedouda® chose this symbol as a message of change our role in preserving the environment on Earth. "Bird Dodo" is its meaning.

Shop members

  • Alexandra

    Owner, Creator, Designer

    I like to feel that each of my creations is unique and have it's own soul.

Shop policies

Last updated on November 14, 2019
Welcome to Avedouda®!

As the products are made by hand and worked individually they have the caracter and the quality of handmade products.

I try to make the best photographs but colours can have a little difference due to the computer monitors and light from the photographs. The Avedouda produces all items by hand, thus all parts must be regarded as a hand made product produced manually and not by machines, this means that any "error" should be taken as a feature rather than as a defect.

Please feel free to convo me if you have any questions.
Thank you for visiting my shop!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
My customers' happiness is very important to me, so please contact me if there is a problem, I will do my best to sort it out.

Please return any damaged items for complete refund or replacement within 14 days of shipment. In returns the items must be shipped at buyer's expense. Buyer has the option to receive a refund less shipping charges.

Buyer also must have a delivery confirmation number on any returned packages to help track back any purchases. Returns have to be done until 3 days after receiving it by customer, in good conditions as they were shipped by myself.

If an order comes back to me, I will contact you in order to see the best solution. I can ship it back to you (shipped at buyer's expense), or I will return the item's price (without shipping, even when the shipping price is included in the item price).
If in 6 months time (since the shipping date), buyers don't answer my messages, I will NOT make any refund.

Items with "free shipping" will be refunded without the shipping price, according to the value of the international registration from the Portuguese Post Office.
Payment
Worldwide customers can pay with PayPal (it is possible to pay by Bank Transfer, or Visa card through Pay Pal).
Here is a useful link, courtesy of Etsy, to help guide you through making a PayPal payment:
http://www.etsy.com/help_guide_checkout.php
https://www.etsy.com/help/article/361

Customized orders are made on receipt of payment.
Shipping
I ship worldwide with the Portuguese Post, CTT. All items are shipped within 3 days of receipt of payment (except where otherwise duly noted with the exception of weekends and public holidays). I send items by registered post, to be sure they will reach their destination.
Regular orders are shipped as soon as possible, usually I go twice a week to the Post Office.
Post Office are closed on Saturday, Sunday and Bank Holidays.

You can expect your package to arrive between 3-10 business days if you are based within Europe and 8-20 business days if you are based outside Europe. (This is of course not excluding any unforeseen delays ie. customs, Holiday rush, extreme weather conditions, etc.)
Products send to Europe will arrive in a week, and to Portugal will arrive on the day after the posted date. I will send you shipping details when your item has been sent. I send you the tracking number and you can follow your order if you are from an European Country. For the USA, you have to ask tracking details in your local post office.

If your packing order is very destroyed when it reaches you, please DO NOT receive it. That's the only possible way that I can make a complaint.

Please check for the shipping price and delivery time when you want to purchase.

Buyers are responsible for any customs and import taxes that may apply.
I can't be responsible for costs and delays related with customs.
I'm not responsible for delays due to customs or any other reason not controlled by myself.

Please keep in mind that some countries charge customs fees and extra taxes upon arrival. This is a fee that the customer is responsible for; unfortunately I have no way of calculating which countries and which items will receive additional duties or taxes (if at all) and is solely based on each countries laws and regulations.

If the order comes back to me, I can't be responsible for this.
When this happens, I will contact the costumer to solve the situation. Either I will ship it again (the buyer has to pay again, the shipping costs); or I will make a refund (except the shipping costs, even when included in the item price).
If in 6 months time (since the shipping date), buyers don't answer my messages, I WILL NOT make ANY REFUND.
Additional policies and FAQs
Feedbacks are very important to me. I always worry when my packs are in the post, so it would be nice to know when they reached you. It would be also nice to know whether you liked them. :)

I do not have ANY product that can be used as a toy for babies or children. Even baby accessories, should have adult supervision. Nappies and bibs should not be left during baby sleep.
All packaging and filling materials should be recycled and NOT given to babies or kids, they can be dangerous.