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Announcement    So that’s it, then! Thanks for your support of my little handmade project. Follow the next iteration at !


Last updated on Dec 2, 2019

So that’s it, then! Thanks for your support of my little handmade project. Follow the next iteration at !


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About awkward

Sales 1,717
On Etsy since 2008

awkward's carefully-crafted knits are featured on human beings all over the world, in cool climates and temperate ones, all year round.

Find me other places: my wintry side project is where you'll see most all my mittens & full
gloves this year.

Tumblr is where I go on about things:

Shop members

  • Tricki Woo

    Shop Dog, Disheveled Mascot, General Trouble.

  • Nick

    Owner, Maker, Designer, Photography

Shop policies

Last updated on June 18, 2018
Hi there!

awkward is a small shop aiming to produce slow fashion clothing and accessories in sustainable batches, using a lot of wool and natural luxury fibers. This is true handmade and a very small operation within the larger world of Etsy—one set of hands makes basically everything you see.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Exchanges and returns are handled on a case-by-case basis, and subject to a 25% restocking fee. Hats, scarves, and .PDF patterns are not returnable, due to the nature of .PDFs and the nature of hats and scarves.

In the past, I’ve received requests for returns only very rarely, but return policies modeled on big box stores are inherently unsustainable. Did you know that many of the returns made to large retailers go straight to landfills? From a small shop perspective, returns are incredibly time- and resource-consuming,
awkward gladly accepts payment through Paypal - either via Paypal account or credit card. You can also checkout using the inbuilt Etsy credit card processing system.

Custom orders, when available, and made-to-order items are paid in full in advance. If you're interested in a larger custom project,
Standard shipping is via USPS First Class mail. Most ready-to-ship items are normally shipped within 1-5 business days.

All customs tariffs, duties, fees, etc. are the responsibility of the buyer. These can be pretty shocking from my US-based perspective, so please be aware!
Additional policies and FAQs
awkward's goods are made in and shipped from a smoke-free environment. But allergy note: there is totally a dog. Such a good dog.

From time to time, I take on very limited numbers of custom projects. Accurate custom measurements are the absolute responsibility of the client, so please double check! Turn around times vary, but are generally at least 4-5 weeks. Summer's a great time to order winter woolens made just for you!