ayawedding's Shop Policies
WELCOME TO AYA WEDDING
Wedding Accessory and Bridal Jewelry * Design for Love
I accept Pay Pal for payment.
But if you want to use your credit card,click the payment button and it will give you the option to pay with credit card without signing up for a Paypal account.
Costs include packaging, shipping and handling.
I use registered Turkish Post Airmail. After shipping I send the tracking number and you can check shipping details from here:
I ship all packages within 5 days after receiving payment (excluding weekends and holidays)
International orders will be sent via Turkish Post Airmail. The shipping takes regularly 2-3 weeks time to USA and Canada (seldom 4 weeks), for European Countries 7-10 days.
NOTE: But be aware that if the sizes of the jewellery you want smaller sizes such as rings, please contact me before you buy them because I need at least one week for smaller sizes.
Refunds and Exchanges
Please read the descriptions carefully. I want you to be satisfied with your purchase so if there are any problems please contact me through Etsy within 3 business days after receiving the item, so we can find a solution.
I only take back items if they are the same item I shipped to you - in the original packaging. And they must be unworn.You will be responsible for all shipping fees included return mail.
Please contact me before returning an item for any reason.
Note that a time limit applies and that the item must be returned to me unused and in the same conditions as when I sent you.
When the item reaches me, I'll inspect it before I send you a new piece or a refound.
Please note that postage costs for a returned item cannot be refunded. Your refound will be the full amount, excluding shipping.
Also note that if an item is damaged or lost in transit back to me, I may be unable to refund the cost, so please ensure items are well packaged and insured/tracked if you are concerned it could be lost.
Regretfully I cannot refund or replace custom orders.
If you had any problems please contact with me before leaving neutral or negative feedback. I always do my best to fix the problem!
Additional Policies and FAQs
If you want some personal special designs, you can contact me anytime, I love creating new designs.
Last Updated February 4, 2011