BabyJivesCo

Your satisfaction is very important to me. If you are dissatisfied with your item please contact me within 15 days of getting your item and I will make arrangements to either refund you the cost of the item (less shipping) or place a new order for you. All items must be returned in the original condition at the purchasers expense before any refunds will be issued. I apologize, no refunds can be given on custom items, please make sure you are certain of your choices when placing the order.

Please contact me if you have any questions about returns.

PAYPAL: Paypal is my preferred method of payment and do not need to have an account -you can simply use a credit card.

DIRECT CHECKOUT: Etsy now offers direct checkout so you can pay with your credit card without leaving the site.

If you live in Pennsylvania I do collect sales tax for taxable items

NEW TO ETSY?
Use this tutorial to help you through the checkout process:
http://www.etsy.com/help_guide_checkout.php

I ship anywhere in the world.

>> US: All items are shipped USPS First Class or Priority Mail - check the listing for details and your estimated ship date as most items take 4 weeks to create before shipping.

>> EVERYWHERE ELSE: items are shipped USPS First Class Package (once shipped transit of 10-16 days shipping time is typical, but it can take up to 6 weeks or more). INTERNATIONAL BUYERS ARE RESPONSIBLE FOR CUSTOMS FEES and should check with local guidelines for import if they have any questions. I will not falsify customs forms, it is against Etsy's TOU and punishable by severe fines from the USPS. Some items do contain wood a natural material which may be held for quarantine in certain countries. Please check with your country for local import guidelines if you have any questions.

WHEN? Check individual listings for processing times. Please contact me if you need your order shipped faster than the time listed.

ADDRESS: I ship the address you give at checkout. I can ship to a gift recipient if requested (and send a gift note). Please make a note in the comments to seller when checking out if this is the case.

PACKAGING: Most items ship in a sealed plastic bag to protect the fabric, then shipped in a tyvek bag for most items or a cardboard box for delicate items.

Please contact me if you have any special shipping request!

Baby Jives Co Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.etsy.com/shop/BabyJivesCo (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info [!at] babyjives.com or by mail using the details provided below:

42 Price St, Bala Cynwyd, PA, 19004-1825, United States