backbonestudio2

Fun and Unique Necklaces and Accessories

Las Vegas, Nevada · 3489 Sales

backbonestudio2

Fun and Unique Necklaces and Accessories

Las Vegas, Nevada 3489 Sales On Etsy since 2010

4.5 out of 5 stars
(891)

Shop owner

Viola

Contact

backbonestudio2 is taking a short break

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Note from shop owner Hello,

We will be on hiatus for a little bit!
See you soon!

Note from shop owner

Last updated on May 2, 2017

Hello,

We will be on hiatus for a little bit!
See you soon!

Viola

Contact shop owner

Viola

Reviews

Average item review
4.5 out of 5 stars
(891)
Mike Hays

Mike Hays on Feb 28, 2017

1 out of 5 stars

I NEVER RECIEVED and was traveling last month or so. I live in Cond complex and the front office said they never got! I am disappointed as I LOVE THIS Artwork, but have not had the time to complain, then broke 3-ribs and just now getting back to work. I am sure I would have loved, but I do not know what to do now. Mike Hays (6125 Archway, Irvine, CA. 92618. I have purchased numerous of similar like before with no problem and love them. Anything we can do to rectify the situation?

Viola

Viola responded on Mar 1, 2017

Mike, sorry about your package being possibly lost or possibly stolen. The Postal Service records show that your package was delivered to your address on February 3rd (you placed your order on Jan. 28th). One of the best ways to rectify problems is to first contact the seller to find out if a solution can be reached. I believe in giving my customers the best customer service, and like to deal with lost/stolen/damage orders in private. However, you gave me no options to make you a completely 100% satisfied customer, as you did not contact me at all and this is the first time that I have been made aware of this situation. Again, sorry that your order was possibly either lost somewhere in your apartment complex or someone else wanted your package more than you did.

View all 891 reviews

Shop policies

More information

Last updated on Apr 12, 2016
Frequently asked questions

Where is Shop Located

Las Vegas, Nevada

Wholesale availability

Wholesale accounts can shop directly from our shop!

Please use these links to make your purchase, available in quantities of 25:

Pendants without Ball Chains:
https://www.etsy.com/listing/125869244/

Pendants with Ball Chains:
https://www.etsy.com/listing/125869671/

Wholesale orders are usually shipped within 2-3 weeks.

Would appreciate if you would also include your website address in the Message to Seller section at checkout!