Bacovcin Embroidery

Philadelphia, Pennsylvania

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Shop policies

Last updated on May 10, 2022
Welcome to Bacovcin Embroidery! All items are hand embroidered. I do not use an embroidery machine. Because all items are made by hand, each item is slightly different. These irregularities in the work are how you know that it is all done by hand.
I specialize in crewel (free-form) embroidery.

Accepted payment methods

Returns and exchanges
A full refund will be issued for ready-made items canceled before shipping. For custom orders, a full refund will be issued if materials have not been purchased. If materials have been purchased, the refund will be less the cost of materials.
Returns on ready-made items will be accepted with full refund (including shipping), provided the item is unused. The customer pays the cost of shipping the item back to me. There are no returns on custom items.
Payment is through PayPal, check or money order. All major credit cards are accepted through the PayPal website; however, you do not need a PayPal account. If you would like to pay by check or money order, contact me for the address. Six percent sales tax will be charged to all orders shipped to Pennsylvania addresses. Work will not begin on custom orders until payment is received.
I ship United States Postal Service Priority Mail flat rate. If you would like another provider, please contact me. International customers are responsible for all customs duties and fees. A listing item (pre-made) will be sent within two business days. Allow at least two to three weeks for custom orders; I will notify you if it will take me longer. For a custom order, I will notify you when I have finished and shipped your order.
Please note: there will be shipping delays in September-October and April due to Jewish Holidays.
Additional policies and FAQs
I happily accept custom orders. Contact me if you are interested in a custom creation. If it can be embroidered, I can make it! If you need inspiration, you can see my portfolio here: