Baileys Basics

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Shipping 13 Customer service 8

Shop policies

Last updated on March 14, 2011
I want to help you care for your home and family in a natural, healthy way. I'll do a lot to make that easier for you, and hope that you will be satisfied with my products. If not, I'll seek a resolution that is satisfactory for all involved. I'll leave you feedback as soon as payment is received, and ship in a timely fashion. I ask for feedback when you're satisfied with the transaction, and ask that you convo me for solutions before you leave unnecessary negative feedback. Let's work together for a healthy family, clean home, and happier world.

Accepted payment methods

Returns and exchanges
I want you to be happy with your purchase from Baileys Basics. If you have a problem with the quality or functionality of a product, please convo me within 5 days to discuss a refund or exchange, or at least shop credit. I'll do my best to find a solution that works for all of us!
If something arrives damaged, please convo me as soon as you can so I can take care of the problem!
Any return shipping is your responsibility.
I prefer PayPal or Revolution Money Exchange for Etsy orders. Checks are never accepted. If you are arranging for local pick up and would like to bring cash, please choose "Other" and convo me.
If you are in the Harrisonburg, Virginia or Rockingham County, Virginia area, please choose "Other" to arrange for local pick up.
If payment is not received within 7 days of purchase, the item will be considered unsold and will be eligible for re-posting. Negative feedback will be left.
I currently ship via USPS, and will choose the cheapest option for you to help you save money. I ship small items in padded mailers and larger items in the smallest box possible. I ship as soon as possible. Once your item is ready and packaged, it will make it to the Post Office at my Shipping Guru's (aka hubby) earliest opportunity.

Multiple items may be shipped in a Flat Rate box for $9.80, or $12.80 for a very, very large order. Shipping is happily combined, and I usually estimate the cost higher to avoid issues later. Extra shipping charges over $1 will be returned with your order.

Prices for shipping to Canada are for Priority International. If you'd like to change to First Class International, which is substantially cheaper but slower, please convo me for a special listing which can generally be ready same-day. Thanks for your patience as I figure out how to begin shipping internationally!

I'd love to ship internationally! Though I currently have no prices listed due to the sheer confusion of it, convo me for a special listing for your particular country.
Additional policies and FAQs
All items can easily be shipped to a different address if you'd like to send a gift directly to a friend. Please convo me before paying so that we can adjust for shipping, if necessary.

All items can be gift wrapped with a card included. I have paper or gift bags. Please convo us to make arrangements. My card shop is found at, and you can buy any item from there to accompany your gift as well!

If you need a list of herbal ingredients, have specific questions about the composition of a product, or want to know if I can custom-make a product, please do not hesitate to ask. I enjoy trying new formulas and herbal combinations, and look for excuses to do so! If you have a particular herbal need, I'll try my best to meet it.