BallisticConcepts

Elite Training Models and Ammunition Art

Syracuse, New York
| 9,459 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

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Average review rating is 4.8 or higher

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Last updated on Jan 11, 2024

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9459 Sales

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Tony

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Tony

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About BallisticConcepts

Sales 9,459
On Etsy since 2015

Hands on learning

Shop members

  • Tony

    Owner

    Based in Upstate New York, I developed these training models while working in the forensic field as Firearm Expert.

  • Zoe

    Bug Catcher

    Originally from the forest of a Texas Park, Zoe was abandoned as a pup and forced to spend cold nights and long days watching families have picnics. But she finally got her life together and found a good job killing stink bugs.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Apr 18, 2023

Frequently asked questions

When will my order ship?

As all products are handmade-to-order, they are subject to a 3-6 week processing/build time. Once your order is complete in full and shipped, delivery can take from 2-10 days domestic (more for international shipping) depending on the type of shipping you purchased at checkout.
**Express Priority is the only service with a guarantee delivery time. It is guaranteed to arrive 1-2 days after shipment**

Priority Shipping takes 2-3 day for delivery, but, according to the US Post Office, that is NOT A GUARANTEE.

It said there was multiple items available when I checked out, why is it taking so long to ship?

The availability refers to the amount of material I have on hand to complete a display. All the displays are NOT ready to ship and require a 3-6 week building time. From time to time, I have some pieces that are ready to ship and they can be found under the "Ready to Ship" section.

My order arrived damaged. What do I do?

SHIPPING DAMAGES MUST BE REPORTED IMMEDIATELY within one (1) day of delivery. The Buyer must include photographs of the packaging where damage is located, as well as any damage incurred to the items within the packaging. In the case of shipping damages, the Buyer will photographically document, the items condition as it was received, before full unpacking. Damages resulting from shipping are ultimately the liability of the United States Post Office (USPS) and the Buyer should to file a damage claim directly with the USPS (https://www.usps.com/help/claims.htm). However, the Seller may work with Buyer to ensure a satisfactory resolution.

3-6 weeks is too long. Can I get it faster?

Possibly, it depends on the time of year and the current workload in the shop. As everything is handmade-to-order, i might be too busy to add in additional work. If it's possible, there will be an additional fee based on the timeframe needed by and current levels of work. In general, rush fees begin at $35. Please contact me with the specific item you would like for the associated rush fees.

Do you accept product/service trades?

Yes. In certain circumstances, I will accepts trades as payment. Trade items must be received by my prior to beginning any production. If the items are not as described, I will refuse the trade and you must pay the return shipping if you want the item back. Please contact me directly if you are interested.

Wholesale availability

Limited discounts for large orders may be available. However, I do not have a dealer program.

Can I cancel my order?

Individual orders may be canceled for full refund within 24 hours of purchase. As these items are made-to-order, cancellations requests made after 24 hours may be subject to a 25% cancelation fee or be denied outright. Any cancellation requests made after an order has been packaged and readied for shipment will be outright denied. Large orders (consisting of four or more), discounted items, custom and/or special orders involving any type of customization or personalization, or returns resulting from an approved exchange request, will not be canceled under any circumstances.

Can I return my order for a refund?

Refund requests placed within three (3) days of delivery will be accepted without question or refusal. However, it is requested the Buyer supply the seller with the reason for the return. The Buyer will be responsible for all shipping costs, and may be subject to a 35% restocking fee. Original shipping costs will not be refunded. Refunds will be issued upon receipt of the item(s) ordered and after verification that the product(s) has not been altered, damaged, of mutilated in any way. Returned items must be received in a pristine and resellable condition. After three (3) days, ALL SALES ARE FINAL, and refunds will not be issued.

Can I exchange my order for a different piece?

Exchange requests within three (3) days of delivery are accepted. The Buyer is responsible for all shipping fees, cost differences, and may be subject to a 35% restocking fee. Additional processing times will occur. Exchanges will be issued after receipt of the item(s) ordered and after verification that the product(s) has not been altered, damaged, of mutilated in any way. Items returned for exchange must be received in a pristine and resellable condition. After three (3) days, ALL SALES ARE FINAL, and exchanges will not be accepted