BarkleyandWagz

At Barkley and Wagz we take pride in our reputation for quality and will do our best to ensure your total satisfaction with your purchase. If for any reason you are dissatisfied with your Barkley and Wagz product(s), we will assist in processing a prompt refund or exchange in accordance with the following terms:

If you purchased your product(s) from our store, you may return your item(s) within 7 days receipt of the item. Please note the following conditions for a return or exchange:

1. Returned/exchanged merchandise must be accompanied by your proof of purchase

2. Merchandise needs to be in unused, undamaged, and in brand new condition. All tags need to be attached and merchandise in the original packaging. Custom designed items and digital files cannot be returned.

3. Refunds for returned items will be issued via the original payment method.

4. Refunds are processed within four weeks of the date you deliver your return merchandise to the return shipper. Please note that it is beyond our control when your bank/credit card issuer will post the refund to your account.

Damaged or Defective Items:

If the merchandise you purchased from our store, was received in a damaged condition, the item will be replaced with an identical product. Similarly, if your item is in need of repair for any reason, please contact us.

Payment is due at time of order.

All purchases will be shipped via USPS, Fedex or UPS.

Your Privacy

It is our goal at Barkley and Wagz to adhere to strict internet privacy standards by using the best security measures that are available. We believe that building a successful relationship with our customers means providing a secure internet shopping environment.

Information We Collect and How We Use it
Barkley and Wagz does not share, sell or trade information collected from our users. We only use the information provided to complete an order. We are committed to our customers' privacy.

Registration
Registration is provided for your convenience. It is not required in order to use our site. Customers have the option to provide their contact information. The registration allows the customer to save their personal information for future purchases and for order tracking. This personal information is available only to the registered user.

Your Order
All personal information provided by the customer on the order form is used for billing purposes only. This information enables Barkley and Wagz to contact the customer if there are issues processing an order.

Credit Card Information

Any credit card information provided uses Secure Socket Layer (SSL) encryption. This process renders information unreadable should anyone attempt to breach it.

Orders Sent as Gifts
Any and all shipping addresses given for gifts are used only for the purpose of shipping merchandise. Email notification to the gift recipient is available as an option. This notification will only be used as such. No other correspondence will take place by Barkley and Wagz.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyze trends, administer the site, track the user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.