bashfulowl

Designs by Shannon

Grayslake, Illinois On Etsy since 2011

3,103 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

bashfulowl

Designs by Shannon

Grayslake, Illinois | 3,103 Sales

Announcement    Follow my instagram @bashfulowl and my facebook fanpage to get updates and sneak peeks!

Announcement

Last updated on Feb 10, 2020

Follow my instagram @bashfulowl and my facebook fanpage to get updates and sneak peeks!

Items

3103 Sales
 

All Items

Shannon Hedges

Contact shop owner

Shannon Hedges

Reviews

Average item review
5 out of 5 stars
(771)
See reviews that mention:
quality 56 shipping 142 customer service 77

About bashfulowl

Sales 3,103
On Etsy since 2011

Bashful Owl Jewelry

I am a self taught jewelry artist who lives in the midwest, close to Chicago. Some may not like it here because of the cold winters, but I love it as it is my HOME. I am a wife, a mother, and a creator. I have many dreams for my jewelry fashion career and they are slowly but surely coming to life because of you!

I love to create a lot of my pieces out of raw crystal stones...I think it creates a more natural, one of a kind look. Customer service and each of my customers are very, very important to me. I am grateful for every one of you who stop by my shop.

Follow me here:
Instagram: @bashfulowl
Facebook: facebook.com/bashfulowl
twitter: @bashfulowl

Check out the post Urban Outfitters made about Bashful Owl jewelry! http://www.blog.urbanoutfitters.com/blog/shannon_hedges

Shop members

  • Shannon Hedges

    Owner, Designer

Shop policies

Last updated on September 30, 2020
Message me if you have any questions or concerns!! >>oh and be sure to follow my social medias.. I love this time of year and LOVE doing sales/giveaways to spread the cheer! <3


Wholesales? Yes, please message me and we can discuss the terms, discounts, and any other information. We must be completely on the same page with the terms and agreement so we can continue to do great business together.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns and exchanges on stock items can be made within 14 days or 20 days (for international customers) of when you received your purchase. Eligible items must be undamaged and unworn to be exchanged or returned for a full refund minus shipping cost. If damaged, please provide a photo of the damaged item in order to get a full refund or a new piece if available.

I will notify you via email of your refund once I have received and processed the returned item.

As for custom orders and jewelry boxes, we will do our best to send you pictures of your piece you wanted before we ship it out. Once you okay the picture of your piece and it is shipped out, there are no refunds or exchanges.

It is very important to me that you are 100% happy with your purchase!
Payment
Payments are accepted via Paypal and Direct Checkout. Both are very easy, safe and convenient.
Shipping
Your item(s) will be carefully packaged and shipped via USPS first-class shipping

Most orders are shipped within 3-4 days of purchase. May take longer if it's a busy time of the year or you are placing a larger order. DUE TO COVID - there will be delays, so please keep that in mind when ordering.

(UPDATE 9/30/20) International orders are shipped via Global Posting and usually takes 7 to 30 days to be delivered worldwide. BUT, with COVID happening worldwide- packages are going to have a significant delay and I cannot guarantee that you will get it within that time period. Please be aware that it varies by country and can take even longer during busy times of the year.

It is the responsibility of the BUYER to know their countries import restrictions/taxes. Bashful Owl is not responsible for any import fees of any kind.

Refund is not possible if delivery was unsuccessful because of wrong address provided or not picking up order in time from the post office.
Additional policies and FAQs
-For custom orders:
1. I require a 50% non-refundable deposit. Custom orders should not take me too long, but that depends on the order and quantity. Please just message me and we will make it work. =)
2. I will do my best to send you pictures of your piece you wanted before I ship it out. Once you okay the picture of your piece and it is shipped out, there are no refunds or exchanges.

-The balance of your payment is due when the item is completed.

- Please consider giving me feedback, when you have the item! I hope you feel happy with my work and let me know of it.

- If you are unhappy with your purchase, I would be happy to personally hear from you via message or email and we can work out the problem.

-I have 3 babies.. 2 of them are dogs, so if you are allergic to pets, please think about it before buying from my shop.

-My home is smoke free!

-Due to any extraordinary circumstances, I have the right to refuse selling to any buyer.