Unique handmade sterling silver jewelry
batshevabc's Shop Policies
Welcome and thank you for visiting my shop!
All the jewelry in my shop is designed and hand crafted by me. Some are one-of-a-kind.
I ask you kindly read my shop policies and if you have any questions, please contact me before you make a purchase (email@example.com) I will be glad to answer any questions for you.
I accept payment via Pay-Pal only.
You can use all major Credit Cards through PayPal and you don't need to open a PayPal account to pay with a credit card.
Here's an Etsy guide to paying with PayPal:
Payment should be completed up to 2- 3 days from the Etsy notification of a sale. If payment is not received, I reserve the right to cancel the transaction. I will notify you before this happens.
◆My standard shipping method is registered air mail service, which takes 2-4 weeks to reach the US.
◆Expedited shipping - EMS (Express air mail service) delivery is also available. It takes about 4-8 business days to arrive. Please contact me if you wish to upgrade to this option through "message to seller" box.
I will do my best to ship Items that are in stock as fast as I can, though please allow 1-3 business days prior to shipment and another 14 – 21 business days for arrival.
Items that are not in the stock will be shipped within 1-2 weeks.
◆Please take into consideration that Shipping times vary depending on your location. During high season, shipping time could be longer… (Sorry… it is beyond my control
◆International buyers - please be aware that any potential customs duties, taxes or fees, are the buyer's responsibility.
◆The order will be shipped to the address on * Etsy * checkout unless requested otherwise,so please make sure it is correct.
Refunds and Exchanges
Returns - miss match of expectations
It's very important to me that you'll be satisfied with your purchase.
◆In case you have cancelled your order before it was shipped you will recieve full refund for your money.
◆ If for ANY reason you are not completely satisfied with your purchase, please notify me within 3 days of receipt the item. If we cannot work it out - exchange the item for a different size / color if preferred, I will issue a full refund (excluding original delivery charge) return the item in its original box, in new and UN used and un damaged condition.
◆Please send the jewel in these cases in registered mail, so there will be tracking of the package on it's way back to me.
◆To get a full refund, item must be returned within 60 days from purchasing. After that PayPal fees cannot be refunded (you will get a refund minus PayPal fees)
◆I do not refund on custom jewelery ( also refuring to rings made in requested sizes and jewels I have altered to fit you specificaly, by your request ) unless there was a mistake on my part.
If there is a mistake in the sizing of a ring on your part, there is an option to have me change the size, but that is with a additional fee of 50% of the original ring price+ shipping.
Damage or Wrong Product
In the rare case that the item/s arrived damaged or a wrong item was delivered i will exchange the item, free of charge, or will refund you the full amount you paid including shipping, if exchange is no option. In such cases, you must inform me within 3 days from goods arrival, and I will issue the refund as soon as I get the item back.
Shipping fees are non refundable.
The item/s is your responsibility until it reaches me.
Additional Policies and FAQs
◆Please take note of the measurements on the jewelry description before purchasing.
Here's a page that will help you to determine your ring size:
Each piece of jewelry is packed in a gift box and can be sent directly as is.If you want me to send the item as a gift to a different address, please contact me.
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Last Updated January 3, 2015